Assistant Underwriter

QBE Europe; Dunedin; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

A global insurance firm is seeking an Assistant Underwriter in Dunedin or Christchurch. This full-time position involves supporting Underwriters with policy administration, credit control, and stakeholder communication. Candidates should have strong administrative skills, experience with Excel, and thrive in a collaborative environment. The role offers flexible working and extensive benefits.

Benefits

Hybrid Working

Life Leave

Free wellbeing coaching

18 weeks' gender-equal leave for new parents

Income protection insurance

Discounts on insurance products

Qualifications

• Proven experience in an administration role with a sharp eye for detail.
• Strong analytical, communication, and interpersonal skills.
• Confidence using Excel and a willingness to learn new systems and processes.

Responsibilities

• Providing administration support to the Underwriters and the team on insurance policies.
• Supporting activities such as managing credit control and processing policies.
• Developing good working relationships and ensuring timely communication with stakeholders.

Skills

Analytical Thinking

Collaboration Tools

Communication

Problem Solving

Decision Making

Stakeholder Management

Financial Advising

Tools

Excel

Job description

Overview

Primary Details Time Type: Full time, Location: Dunedin or Christchurch. Type: Permanent, full time. Flexible hybrid working environment, with a minimum 3 days in the office, following required training period.

The opportunity

• Autonomous, administration role supporting Underwriters in our Property, Motor and Liability team.

• Supportive team-leader, who’ll invest in your growth and development.

Your new role

Reporting to our Team Leader Administration, you’ll play a vital role in ensuring smooth operations and excellent service delivery. As an Assistant Underwriter your responsibilities will include:

• Providing administration support to the Underwriters and the team on insurance policies from new business, Mid Term Adjustments (MTAs), and renewals through to their cancellation or lapse.

• Supporting activities such as managing credit control, production of Certificates of Insurance & processing policies and schedules.

• Developing good working relationships and ensuring timely communication with all internal customers and stakeholders.

• Happy to chat flexible working.

More information and the full job profile can be shared with applicants during the interview process.

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, an interview (either face to face or online via Teams) and background checks.

About you

You’ll thrive in a collaborative team environment, taking ownership of your work and making a meaningful impact through your strong administration and customer service skills. You’ll also bring:

• Proven experience in an administration role with a sharp eye for detail.

• The ability to work well under pressure and use your initiative to make sound decisions.

• Strong analytical, communication, and interpersonal skills.

• Confidence using Excel and a willingness to learn new systems and processes.

• A natural ability to build effective relationships with both internal and external stakeholders.

Whilst insurance experience is preferred, we welcome applicants from outside the insurance sector who bring transferable skills and a proactive attitude.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than 1 3 ,000 people working across 2 6 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Life Leave, supporting the life events we all experience, leaving your annual leave for rest

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• Voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

• Family Friendly Workplace accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen!

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [e-mail]

Skills

Analytical Thinking, Business Management, Collaboration Tools, Communication, Critical Thinking, Decision Making, Financial Advising, Financial Products, Intentional collaboration, Managing performance, Portfolio Management, Problem Solving, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 28/09/2025 11:59 PM

How to Apply

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.