Assistant Store Manager - New Plymouth NZ

Bunnings Warehouse; New Plymouth; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer in New Plymouth is looking for an Assistant Store Manager to oversee daily operations, lead the team, and enhance customer experiences. This role requires a passion for customer service and the ability to coach others. Applicants should have experience in a fast-paced environment and a willingness to learn. Join a supportive team that values your growth and contribution.

Benefits

Team discount

Access to exclusive benefits

Paid parental leave

Discounted food and drinks

Qualifications

• Previous experience supervising a team in a fast-paced environment.
• A passion for customer service and developing others.
• Ability to coach and develop others, providing feedback.

Responsibilities

• Support the store leadership team.
• Set an example of best service.
• Coach the team on service behaviours.

Skills

Customer service

Team supervision

Coaching and development

Communication

Adaptability

Job description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you

• Team discount at Bunnings and other Wesfarmers brands including Kmart
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About The Role

As an Assistant Store Manager, you will have the very meaningful job of leading the day to day store operations, ensuring your team build memorable experiences and making your customers D.I.Y. projects a reality. Your store will be your pride and joy – you’ll use visual merchandising to your best advantage, aligning this to store marketing plans.

What You Can Expect To Do

• Support the store leadership team
• Set an example of best service and support the team to deliver friendly and helpful advice to customers
• Coach the team on the right service behaviours
• Assist with inducting and training the team
• Ensure that merchandising standards fit with business requirements
• Coordinate stock

What We Need From You

• Previous experience supervising a team in a fast-paced environment
• A passion for customer service and developing others
• Ability to coach and develop others, providing feedback and getting the best out of a team
• An ability to achieve results and standards by working with your team
• Open communication style
• Be approachable and confident when interacting with customers
• Have an eagerness to learn about new products
• To be on your feet assisting with customers across a wide range of retail hours

How to Apply

• Submit an application and complete an online chat interview (20 minutes)
• If successful, next step includes an online video interview (15 minutes)
• If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes)

You’ll be part of a workplace where you’ll feel like you belong. Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. If you have the experience, skills and a passion to grow but don’t necessarily nail every single point in the job description, please still apply. Contact us at [e-mail] and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you’ll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.