Assistant Store Manager - Christchurch

JD Sports Australia & New Zealand; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Job summary

A global sports fashion retailer is seeking an Assistant Store Manager in Christchurch to lead a customer-focused team, drive store performance, and foster a motivating environment. You will oversee daily operations, coach staff, and analyze performance metrics. The ideal candidate has retail management experience and strong leadership skills. This role offers opportunities for development, training, and a supportive culture.

Benefits

Quarterly bonuses

Staff discount

Training and development opportunities

Paid parental leave

Qualifications

• Experience in retail management or as an Assistant Manager.
• Ability to analyze performance data to drive decisions.
• Strong communication and interpersonal skills.

Responsibilities

• Lead with a customer-first mindset to create exceptional experiences.
• Drive store performance by analyzing financial data and reports.
• Recruit, train, and develop top talent for the store.

Skills

Energetic and passionate

Customer service orientation

Leadership and coaching

Job description

Overview

JD Sports is a global sports fashion retailer with a strong presence in footwear and apparel. Founded in 1981 in Greater Manchester, UK, the group has grown to over 3,400 stores worldwide and operates in Australia and New Zealand with plans for further expansion. The mission is to offer unparalleled service and style by giving access to the biggest brands and a memorable in-store experience. Working at JD Sports is framed as a distinct mindset and a commitment to challenging the norm.

We are seeking energetic, focused, and passionate individuals to join our team. The role is rostered across Tuesday to Saturday with varying shift times. By applying, you confirm your availability to work across these days. The Assistant Store Manager will lead with a customer-first mindset, deliver great in-store experiences, and inspire the team to achieve this every day.

In this role, you will partner with the Store Manager to motivate your team to deliver excellence in every customer interaction, coach for high performance, oversee day-to-day store operations, manage the team to achieve financial budgets and targets, and ensure visual merchandising excellence. In the absence of the Store Manager, you are the first point of contact for your team to ensure high-quality customer service.

Responsibilities

• Lead with a customer-first mindset; coach and inspire the team to create exceptional customer experiences and build loyalty to the brand and store.
• Drive store performance to meet financial budgets and targets by analysing data and reports to identify opportunities and mitigate risks in sales, inventory, and operations.
• Prioritise time, tasks, and processes to maximise return on investment in retail operations.
• Create a positive and motivating store environment; nurture a culture where everyone is valued, recognised, and enabled to succeed through feedback, coaching, training, and recognition; attract, recruit and develop top talent.

What’s in it for you?

• Quarterly bonuses for Store Manager and Assistant Managers
• Opportunity to work in a dynamic global business with access to top products and major brands
• Growing portfolio with 10+ store openings each year enabling internal progression
• Training and development opportunities to start and evolve your career
• Annual Store Manager conference for leadership alignment
• Potential to progress across retail, support office, and distribution centre roles
• Staff discount for you and friends/family
• Access to Employee Assistance Program & Mental Health champions
• New people system designed to improve the employee experience
• Milestone anniversary gifts
• Paid parental leave for full-time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that we can evolve the brand’s success alongside your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. What are you waiting for? Apply today to kick start your JD Sports journey. Please note, by applying you consent for a VEVO check where required to verify working rights.