Area Support Officer Rolleston

Central Highlands Regional Council; Rolleston; On-site; NZD 30,000 - 60,000; Full time

Job summary

A regional council in Rolleston is seeking a proactive Area Support Officer to provide high-level administrative and customer service support. Ideal candidates will have strong organizational skills and the ability to handle enquiries effectively. Benefits include generous leave and employee assistance programs.

Benefits

5 weeks annual leave

19 day month

Payroll deductions and salary sacrifice options

Employee Assistance Program

Qualifications

• Experience in resolving general enquiries.
• Ability to prioritize and manage time efficiently.

Responsibilities

• Undertake high-level administrative functions.
• Provide customer service support for the area office.
• Assist various departments as required.

Skills

Customer centric approach

High level administration experience

Ability to manage high call volumes

Highly organized and efficient

Queensland C Class Provisional Drivers Licence

Job description

Employment Status: Full Time (Max term until October 2026)

No. of Vacancies: 1

Closing Date: 13 Oct 2025 AEST

10032 Area Support Officer

Work Type: Full time or Part Time (Maximum Term until October 2026)
Location: Rolleston
Department: Commercial and Corporate Services
Salary: Stream A, Level 1.6 to 2: $39.68 - $43.13 per hour + superannuation

Are you passionate about providing exceptional customer service?

Central Highlands Regional Council is seeking a customer focused and proactive Area Support Officer to join the team in our Rolleston office. In this unique opportunity you will undertake a range of high level administrative and customer service functions associated with the day to day running of the area office. This role will also provide general administrative support services to the various departments within the organisation and Area Office as required (e.g. meeting support, records management, library services, community and staff housing and community service activities).

To be considered for this opportunity, you will have:

• A customer centric approach with experience in resolving general enquiries
• Demonstrated high level administration experience
• Ability to answer and respond to high call volumes
• Highly organised with the ability to prioritise and manage your time efficiently
• Hold a Minimum of a Queensland C Class Provisional Drivers Licence

In this position you will be working with a highly collaborative team and be supported by a leadership team who will empower you to succeed. If you are interested in becoming a member of the Commercial and Corporate Services team who are committed to making a difference, then we’d like to hear from you.

Working for Central Highlands Region has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

Benefits Include:

• 5 weeks annual leave with 17.5% leave loading
• 19 day month
• Payroll deductions and salary sacrifice options
• Wages paid fortnightly
• Employee Assistance Program

To apply for this position:

As an equal opportunity employer, we welcome applications from diverse backgrounds.

To be considered for this position, please include the following documents:

• A cover letter outlining your motivation for applying for this position
• Your resume detailing your career history relevant for this position

Pre-employment Checks

To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently.

The pre-employment checks relevant to this position include:

• Right to Work in Australia
• Medical assessment
• Queensland Working with Children check
• Criminal history check
• Reference and licence checks

For a confidential discussion, please contact a member of the Recruitment Team on 1300 242 686 or register your application by submitting your cover letter and resume.

Applications close: Monday 13 October 2025 at 5pm.