Application Analyst

NES Fircroft; New Plymouth; On-site; NZD 70,000 - 90,000; Full time

Job summary

A leading energy company in New Plymouth is seeking an Applications Analyst for a 6-month contract. The role requires strong troubleshooting skills and experience in application support, with a focus on collaboration and customer service. Local applicants with NZ Working rights are preferred. If you are ready for a dynamic role in a forward-thinking environment, apply today.

Qualifications

• 3+ years IT experience in application support and maintenance.
• Proactive team player with great initiative.
• Experience with process documentation.

Responsibilities

• Provide application support and resolve incidents within SLAs.
• Analyze, test, and maintain applications.
• Collaborate with 3rd level support and vendors.

Skills

Troubleshooting skills

Analytical skills

Effective communication skills

Microsoft systems knowledge

ITIL practices

Team collaboration

Education

Tertiary qualification in computer science/technology

Job description

Overview

Applications Analyst

6 Month Contract - Bell Block based

Our client is a well-established Energy company in New Zealand. They are now after an Applications Analyst to support their service delivery team in their New Plymouth branch where you’ll play a key role in supporting, monitoring, and maintaining business critical applications. As the 2nd level technical expert, you’ll troubleshoot issues, minimise incidents, and ensure smooth deployment of system changes.

This is a contracted role with Immediate availability.

Role Responsibilities

• Provide responsive application support and resolve incidents within SLAs.
• Analyse, test, and maintain applications while contributing to upgrades and enhancements.
• Collaborate with 3rd level support and external vendors to drive resolutions
• Build strong working relationships across teams and deliver excellent customer service.
• Document processes, share knowledge, and support continuous improvement.

To be successful in this role, you will need to have

• Tertiary qualification in computer science/technology or equivalent
• 3+ Years IT experience in application support and maintenance
• Strong troubleshooting skills and knowledge of Microsoft systems
• Experience with ITIL practices and process documentation
• Effective verbal and written communication skills
• Analytically minded
• Proactive team player with great initiative

This is an exciting opportunity to add real value, support initiatives, and grow your expertise in a collaborative, forward-thinking environment. You will need to have a positive attitude and high energy levels to thrive in the dynamic role.

Due to the immediate requirement for this role, only local applicants already holding NZ Working rights will be considered.

If you’re looking for a short-term contracted role and the above looks suitable for your skills and requirements, please get in touch today with Kate Harth on 0212208992 or [e-mail]