Appliance Service Techs - Various NZ Locations

Fisher & Paykel Appliances; Hamilton; Hybrid; NZD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking Appliance Service Technicians to join their innovative team across New Zealand. This role offers a unique opportunity to provide high-quality service repairs directly at customers' homes, ensuring their appliances are functioning optimally. With a focus on sustainability and customer satisfaction, you will be part of a collaborative environment that values your contributions. Enjoy the flexibility of a work-from-home model, competitive salary, and continuous training to enhance your skills. If you have a passion for service and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Competitive salary plus incentives

Tools of the trade

Continuous Training and Development

Career Progression

Qualifications

• Preferred Electrical License or Restricted Electrical Workers License.
• Experience in appliance repair with a focus on customer satisfaction.

Responsibilities

• Repair and test appliances ensuring customer satisfaction.
• Maintain product knowledge through training and service manuals.

Skills

Electrical License

Strong communication skills

PC skills

Customer service

Education

Electrical qualification

Tools

Van

Tools

Uniform

Phone

Job description

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Are you an appliance service tech keen to keep an eye on opportunities around NZ with us in 2025? Register your interest here and get notified of suitable vacancies in your preferred area when they arise.

We recognise the unique skills of specialist Appliance Service Technicians and Senior Service Techs to join our teams across New Zealand.

If you are sustainably minded, use your knowledge to repair home appliances and/or air-conditioners providing moments of delight for our long-standing customers.

What's on offer?

• A competitive salary plus incentives
• Tools of the trade - Van, Tools, Uniform, Phone etc
• Continuous Training, Development and Support
• Career Progression

These roles carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit with these positions is flexibility, as we support a "work out of home" model which means you do not have to travel each morning or night to the workshop.

Your Key Responsibilities

• Repair and fully test the operation of the product ensuring full customer satisfaction
• Develop and maintain superior product knowledge through all training media, service manuals and training sessions
• Complete all paperwork and documents related to service work and cash collection
• Maintaining and managing van stock of spare parts inventory

Experience Required

• Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum
• Strong communication skills and strong PC skills
• Provide premium customer service
• Professional and self-motivated with a positive, friendly approachable nature

If you're ready to apply for a specific vacancy now, please check out the list of open roles. But if you're just curious for the future, register your interest here now!

Please note, you must have the legal right to work in New Zealand to be considered for any of these positions.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.