Allied Support Worker - Frontline Social Services

Oranga Tamariki—Ministry for Children; Taumarunui; On-site; NZD 68,000 - 76,000; Full time

Job summary

Oranga Tamariki—Ministry for Children is hiring Allied Support Workers to provide reliable operational support to frontline Social Work teams and help respond to service demand across sites. You will assist with home visits, transport tamariki and rangatahi, enter notes into CYRAS, and perform admin tasks to support social workers.

A recognised Social Services qualification is desirable, a clean full driver’s licence is essential, and weekend or after-hours work may be required; remuneration

Qualifications

• This is a high-trust, safety-critical children’s worker role requiring sound judgement, emotional resilience and reliability.

Responsibilities

• Providing support across a site on an on-demand basis based on the day-to-day operating needs of the team.
• Assisting social workers to enter case notes and other information into the case management system CYRAS and other information systems.
• Safely transporting tamariki and rangatahi from one location to another such as appointments, school and sports.
• Helping social workers in the set up and administrative tasks of Family Group Conferences (FGC).
• Supporting and assisting social workers in the care of tamariki and rangatahi on occasions when out of school or waiting for placements.
• Making necessary administrative arrangements for tamariki in placement and/or programme transition.
• Supporting tamariki and rangatahi at school through settling in or returning after periods away.
• Conducting supervised access/visitations by driving clients, supervising contact and writing up contact notes.
• Some weekends and afterhours work is required.
• Fostering cooperative working relations with internal colleagues and external partners and stakeholders.

Skills

Written and verbal communication

Interpersonal skills

Calm under pressure

Cross-cultural awareness

Confidential information handling

Tikanga Māori and Pacific cultures

Microsoft Office

Education

Recognised Social Services qualification

Tools

CYRAS

Job description

Oranga Tamariki—Ministry for Children is hiring Allied Support Workers to provide reliable operational support to frontline Social Work teams and help respond to service demand across sites. You will assist with home visits, transport tamariki and rangatahi, enter notes into CYRAS, and perform admin tasks to support social workers.

A recognised Social Services qualification is desirable, a clean full driver’s licence is essential, and weekend or after-hours work may be required; remuneration