Advisor – Tauira Support (Kaitohutohu – Taunaki Tauira)

Te Wānanga o Aotearoa; Te Awamutu; On-site; NZD 63,000 - 95,000; Full time

Benefits offered by this job

Free health insurance

Free life insurance

4 extra annual leave days

Wellness programme

Free on-site parking

Job summary

Te Wānanga o Aotearoa, a kaupapa Māori tertiary educator, seeks an Advisor – Tauira Support at Apakura Campus in Te Awamutu, with travel to Te Kuiti, Tokoroa and Hamilton. This permanent, full-time role covers 37.5 hours per week and includes a competitive NZD salary.

You will deliver professional support to tauira, ensure NZQA and TWoA audit readiness, respond to complaints with strict confidentiality, and run regional tauira workshops.

Qualifications

• Bachelor degree in Education, Psychology or Sociology or equivalent.
• 2+ years’ experience in an education or social services type role.
• Proficiency in Te Reo Māori is essential for supporting higher level classes.
• Excellent verbal and written communication abilities with tauira, kaimahi and stakeholders.
• Full NZ Drivers Licence (Class 1).

Responsibilities

• Deliver timely, high-quality professional support to tauira.
• Ensure all files meet NZQA and TWoA standards for audits.
• Respond to tauira complaints promptly, maintaining confidentiality.
• Maintain an up-to-date portfolio of external services and contracts for tauira access.
• Deliver a minimum of two support workshops per academic year for tauira awareness.

Skills

Communication skills

Verbal communication

Written communication

NZ Driver's Licence

Education

Bachelor Degree in Education, Psychology or Sociology or equivalent

Job description

As a proudly kaupapa Māori tertiary educator, ‘tauira success’ isour mission and ‘whānau transformation through education’ is our vision,guiding our commitment to delivering quality education programmes underpinnedby Māori culture and values.

Our kaimahi enjoy a whānau-friendly workplace and a great range ofbenefits to support the wellbeing of them and their whānau

• Free health and life insurance for permanent employees
• Four extra annual leave days to celebrate Matariki and the holidayseason
• An awesome wellness programme that offers free events and services tosupport your physical and mental wellbeing.
• Free on-site carparking

Mō ənei mahi | About this job

Title: Advisor –Tauira Support (Kaitohutohu – Taunaki Tauira)
Role: Permanent, full time
Location: Apakura Campus (Te Awamutu)with the need to travel between campus’ in Te Kuiti, Tokoroa and Hamilton usinga fleet vehicle
Hours: 37.5 per week
Days: Monday – Sunday
Salary: $63,395 - $95,094

The primary function of the Kaitohutohu - Taunaki Tauira (Advisor –Tauira Support) is to provide high quality professional support to tauiraacross a comprehensive range of services. In this role, you will:

• Deliver timely, high-quality professional support to tauira
• Ensure all files meet NZQA and TWoA standards for audits
• Respond to tauira complaints promptly, maintaining professionalism,strict confidentiality and ensuring appropriate responses to all complaints
• Maintain an accurate, up-to-date, and readily available portfolio ofexternal services and contracts for tauira access.
• Deliver a minimum of two support workshops per academic year and ensureall tauira are fully aware of tauira support services and know how to contactthem.

We are looking for someone who has the following:

• Bachelor Degree in Education, Psychology or Sociology or equivalent
• 2+ years’ experience in an education or social services type role
• Proficiency in Te Reo Māori is essential as this role will mainly besupporting the higher level Te Reo Māori classes
• Excellent verbal and written communication abilities to effectivelyinteract with tauira, kaimahi and stakeholders
• Full NZ Drivers Licence (Class 1)

Highly Desirable:

• A Level 7 or higher qualification in te reo Māori, or equivalentadvanced knowledge and experience.
• Demonstrated ability to confidently converse in te reo Māori at anadvanced level, engaging effectively with tauira, kaimahi and whānau.
  

As a kaupapa Māori organisation, your willingness to participate incultural activities and develop an understanding of āhuatanga Māori (values,culture and tikanga) is desirable.

A position description is available on our careers website. For any other queries, please email [e-mail]

Closing Date: Saturday, 21 November 2026