Advisor, Planning and Support

Civil Aviation Authority New Zealand; Wellington; On-site; NZD 84,000 - 102,000; Full time

Benefits offered by this job

5 weeks annual leave

Sick leave entitlements from day 1

KiwiSaver contributions up to 4%

Vision assistance

Employee Assistance Programme

Job summary

The Civil Aviation Authority (CAA) in Wellington is seeking an Advisor, Planning and Support to join the Aviation Safety Oversight Group. You will coordinate planning activities, support effective resource allocation, and liaise between teams including policy, guidance, learning and capability functions.

You will drive prioritisation, ensure quality in regulatory activities, and facilitate cross-team collaboration to achieve organisational objectives.

Qualifications

• Experience advising on triage frameworks, workflow management systems, and prioritisation processes.
• Proven ability to manage competing demands and advise on resource allocation.
• Strong written and verbal communication, including complex stakeholder enquiries.
• Experience identifying process improvements and implementing practical solutions.
• Attention to detail in planning, documentation and regulatory processes.
• Track record building relationships with internal and external stakeholders.
• Customer-focused mindset and commitment to improvement.

Responsibilities

• Support planning, triage and prioritisation across the Aviation Safety Oversight Group.
• Coordinate work programmes and assist with resource allocation across the group.
• Undertake quality assurance checks of regulatory activities and documentation.
• Facilitate communication and collaboration across multiple teams and stakeholders.
• Contribute to continuous improvement initiatives that enhance planning and operational effectiveness.

Skills

Triage frameworks

Workflow management

Prioritisation processes

Stakeholder management

Communication

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Civil Aviation Authority New Zealand – Wellington, North Island

The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly.

The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the nationwide provider for aviation security.

• Support planning and resource prioritisation across aviation safety teams
• Ensure quality and consistency across aviation safety activities
• Permanent position based in Wellington

About the role

The Civil Aviation Authority (CAA) is seeking a skilled Advisor, Planning and Support to join our Aviation Safety Oversight Group.

Working closely with the Manager, Planning and Support, you'll play a key role in coordinating planning activities, supporting effective resource allocation, and helping the group prioritise work to achieve organisational objectives. You'll act as an important liaison between teams, coordinating work that requires inspector input and partnering with colleagues across operational policy, guidance, practice development, learning, and capability functions.

Key responsibilities:

• Support planning, triage and prioritisation activities across the Aviation Safety Oversight Group
• Coordinate work programmes and assist with effective allocation of resources across the group
• Undertake quality assurance checks of regulatory activities and documentation
• Facilitate communication and collaboration across multiple teams and stakeholders
• Contribute to continuous improvement initiatives that enhance planning, workflow management and operational effectiveness

The salary band for this role is $83,600 to $102,302. Starting salaries are based on knowledge, skills and experience the successful candidate brings to the role, as well as internal relativities.

For more information on the role please view the position description.

What You’ll Bring

You’ll be a highly organised professional who enjoys improving processes, coordinating competing priorities, and building strong working relationships across diverse stakeholder groups, this is an excellent opportunity to contribute to the safety and success of New Zealand's aviation system.

To succeed in this role, you'll demonstrate:

• Experience advising on or implementing triage frameworks, workflow management systems, and prioritisation processes
• Proven ability to manage competing demands and provide advice on resource allocation and work prioritisation
• Strong written and verbal communication skills, including preparing correspondence and responding to complex stakeholder enquiries
• Experience identifying opportunities for process improvement and implementing practical solutions
• Exceptional attention to detail and the ability to maintain accuracy in planning, documentation and regulatory processes
• A track record of building and maintaining effective relationships with a wide range of internal and external stakeholders
• A customer-focused mindset and commitment to continuous improvement

About us

The Civil Aviation Authority (CAA) is New Zealand’s aviation safety and security regulator. We play a critical role in protecting the travelling public, supporting the aviation sector, and strengthening New Zealand’s international reputation.

Our vision is simple and powerful: A safe and secure aviation system – so people are safe, and feel safe when they fly.

Our values: Professionalism, Respect, Integrity, Transparency, and Collaboration guide everything we do. We’re committed to diversity, inclusion, and creating a workplace where everyone feels safe, valued, and empowered to contribute.

Why Join Us?

• 5 weeks annual leave
• Sick leave entitlements from day 1
• Matching KiwiSaver contributions up to 4%
• Vision assistance
• Employee Assistance Programme