Administrator Housing Support - Rotorua

Kāinga Ora - Homes and Communities; Tauranga; On-site; NZD 60,000 - 80,000; Full time

Job summary

A public housing organization is seeking an Administrator Housing Support in Rotorua. You will provide proactive administrative services and be the first contact for customers. The role requires strong interpersonal skills, organization, and cultural awareness to support diverse community needs. Competitive salary and five weeks' annual leave offered.

Benefits

Five weeks' annual leave

Career development options

Range of insurances

Qualifications

• Previous experience in a busy office administration role preferred.
• Clean and full NZ driver's licence essential.
• Ability to manage confidentiality and respect privacy.

Responsibilities

• Provide efficient administrative services to support office operations.
• Act as the first point of contact for customer inquiries.
• Coordinate communications and internal support for the team.

Skills

Proactive and flexible

Strong interpersonal skills

Cultural awareness

Calm under pressure

Organized

Job description

Overview

Full time, fixed term opportunity until May 2026 in Rotorua office.

Work with collaborative individuals motivated to make a difference.

Annual salary of $67,834 + 5 weeks' annual leave (pro rata).

Te Whiwhinga Mahi | Our opportunity

As an Administrator Housing Support in our Rotorua office, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run smoothly.

You will work alongside and support a dedicated team of customer-facing roles, to ensure our people and customers are supported and set-up for success.

You'll be the first point of contact for customers visiting our office, and will deal with customer communications and queries, as well as providing internal administrative support and coordination across our local office.

Ngā Pūmanawatanga Ōu - What You Will Bring

• You\'ll be proactive, flexible and well organised, structuring work in a logical manner
• Your cultural awareness will support an aligned approach to our customers\' aspirations and preferences, particularly in working with Māori and Pasifika
• You\'ll have strong interpersonal and communication skills, coupled with the ability to remain calm and resilient in sometimes pressured environments
• You will have a sound understanding of confidentiality, knowing when it is appropriate not to share information.
• Prior experience working in an administration role in a busy office is a huge plus
• You will have a current, clean, and full NZ driver\'s licence

Nōu te rourou - What\'s in it for you?

We offer competitive salaries, five weeks\' annual leave and a benefits package including a range of insurances and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand\'s housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders\' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ō Tātou Uara - Our Values

Our Values Were Developed By Us, For Us. They Unite Us As An Organisation And Guide How We Work Every Day. Our Values Are

• Manaakitanga - People at the Heart
• Mahi Tahi - Better Together
• Whanake - Be Bold

Tūhono mai - Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz. If you have any questions or for a confidential discussion, please email [e-mail]

Applications close on Sunday 19th October 2025 by 11.55pm.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.