Administrator Housing Support - Northcote

Kāinga Ora - Homes and Communities; Auckland; On-site; NZD 68,000; Full time

Job summary

A leading housing organization in New Zealand is seeking an Administrator Housing Support for their Northcote office. This full-time permanent position involves providing proactive administrative services and supporting customer-facing roles. The successful candidate will have administrative experience, strong organizational skills, and the ability to communicate effectively. The role offers a competitive salary of $67,834, five weeks' annual leave, and a comprehensive benefits package.

Benefits

Five weeks' annual leave

Flexible working arrangements

Career development opportunities

Range of insurances

Qualifications

• Prior experience in an administration role in a busy office.
• Proactive, flexible, and well organized in structuring work.
• Ability to communicate effectively and remain calm under pressure.
• Understanding of confidentiality.

Responsibilities

• Provide efficient and proactive administrative services.
• Support customer-facing roles to ensure success.
• Act as the first point of contact for customers.
• Handle customer communications and internal coordination.

Skills

Administrative experience

Organizational skills

Interpersonal skills

Cultural awareness

Ability to handle pressure

Job description

Full-Time Permanent opportunity in our busy Northcote office

Work with collaborative individuals motivated to make a difference

Annual salary of $67,834 + 5 weeks' annual leave + suite of benefits

Te Whiwhinga Mahi | Our opportunity

As our newest Administrator Housing Support in Northcote office, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run smoothly.

You will work alongside and support a dedicated team of customer-facing roles, to ensure our people and customers are supported and set-up for success.

You'll be the first point of contact for customers visiting our office, and will deal with customer communications and queries, as well as providing internal administrative support and coordination across our local office.

Ngā Pūmanawatanga Ōu - What You Will Bring

• You'll have prior experience working in an administration role in a busy office
• You'll be proactive, flexible and well organised, structuring work in a logical manner
• Your cultural awareness will support an aligned approach to our customers' aspirations and preferences, particularly in working with Māori and Pasifika
• You'll have strong interpersonal and communication skills, coupled with the ability to remain calm and resilient in sometimes pressured environments
• You will have a sound understanding of confidentiality, knowing when it is appropriate not to share information.

Nōu te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

Ō Tātou Uara - Our Values

• Manaakitanga - People at the Heart
• Mahi Tahi - Better Together
• Whanake - Be Bold

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.

Please note: all applicants, including existing employees, need to follow the online process via http://careers.kaingaora.govt.nz. If you have any questions, please email [e-mail]. Applications close on Wednesday 8th October 2025.