Administrative Support - Receptionist

Nelson Marlborough Health; Nelson; Sur place; NZD 28 000 - 36 000; Temps partiel

Résumé du poste

Health New Zealand | Te Whatu Ora is seeking an Administrative Support – Receptionist for the Community Oral Health Service in the Nelson region. You will greet whānau, patients and visitors, manage bookings, and ensure smooth day-to-day clinic operations across Stoke and Richmond sites.

The role combines reception, administration, patient coordination and data management, contributing to equitable access to oral health services for tamariki and whānau.

Qualifications

• Experience in reception or administration is essential.
• Excellent customer service and communication skills.
• Good organisational skills with prioritisation ability.
• Fast and accurate computer and data entry skills; proficient with MS Office.

Responsabilités

• Provide professional front-line reception and telephone support.
• Book, coordinate and reschedule patient appointments.
• Assist with patient flow and clinic scheduling.
• Maintain accurate patient records and data entry.
• Support clinicians with administrative processes and documentation.

Connaissances

Reception experience

Customer service

Organisational skills

Data entry

Outils

Microsoft Office

Description du poste

Administrative Support – Receptionist (Community OralHealth Service), Stoke Richmond, Permanent Part-time

• Play an important role in creating a positive, collaborative team environment whilst delivering exceptional frontline service.
• Come join us in this beautiful area and be part of growing our service toward excellence in Oral Health Care.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Administrative Support – Receptionist in the Community Oral Health Service, you will be the first point of contact for whānau, patients and visitors and will play a vital role in creating a welcoming experience while ensuring the smooth day-to-day operation of our oral health clinics. This is a varied and rewarding role combining reception, administration, patient coordination and data management responsibilities.

Working closely with our clinical and administrative teams, you'll help support equitable access to oral health services for tamariki and their whānau across our region.

Some key tasks are:

• Providing professional front-line reception and telephone support;
• Booking, coordinating and rescheduling patient appointments;
• Assisting with patient flow and clinic scheduling;
• Maintaining accurate patient records and data entry;
• Supporting clinicians with administrative processes and documentation.

This is a permanent, part-time role working 40 hours per fortnight (0.5 FTE) between 7.00AM to 6.00PM. incurrent hours and sites are Stoke Mondays Tuesdays 7.45am-2.45pm and on Fridays you will be based in Richmond 7.45am-4.45pm. The role will be required to work across the Nelson Stoke and Richmond sites as needed.

Please view the position description for further information.

The Community Oral Health Service provides free oral health care for eligible children and adolescents across the Nelson Marlborough region. Our dedicated team of oral health therapists, dental assistants and administration professionals work together to deliver accessible, high-quality care and improve oral health outcomes for tamariki and whānau in our communities.

For more information on living and working in Nelson click

About you

Our Community Oral Health Service is looking for an organised, friendly and customer-focused Administrative Support Receptionist to join our team.

To be successful in this role, you will:

• Thrive in a busy environment and enjoy supporting both patients and colleagues;
• Bring previous reception or administration experience;
• Excellent customer service and communication skills;
• Good organisational skills with the ability to prioritise;
• Fast and accurate computer and data entry skills and knowledge of using Microsoft Office applications;
• A high level of professionalism, discretion and attention to detail;
• A positive, flexible and team-oriented approach.

The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers’ portal by 26 November 2026. If you have any questions about the role, please contact

Sonja Rae (Recruitment) at OR
Kirsty Rance (Team Leader – Community Oral Health) at .

Job ref: R1N26-280

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.