Administration Support / Receptionist / Typist

JobSpace; Palmerston North; On-site; NZD 24,000 - 31,000; Part time

Benefits offered by this job

Encouraging learning environment

Professional culture and team setting

Fulfilling work with lifestyle options

Tailored wellness programmes

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administration Support/Typist to join the Older Adult Mental Health Service at Palmerston North Hospital. This permanent part-time role is 0.45 FTE (18 hours per week) based on site.

You will provide high-quality administration and typing support, including transcription, letters, assessments and discharge summaries, data entry, referrals and records management, while supporting an efficient office environment.

Qualifications

• Proven experience in an administrative or customer service role.
• Strong computer literacy, keyboard and data entry skills.
• Excellent telephone and customer service skills.
• The ability to work within established administrative processes, systems and procedures.
• Strong organisation, time management and prioritisation skills.
• A positive, flexible and team-focused approach.
• High levels of professionalism, confidentiality, integrity and reliability.
• Experience working within the health sector would be desirable.

Responsibilities

• Transcribe clinical dictation and prepare letters, assessments and discharge summaries.
• Data entry, manage referrals and maintain clinical records.
• Monitor shared inboxes and support general office administration.
• Collaborate with a multidisciplinary team to ensure timely documentation.

Skills

Administrative experience

Customer service

Data entry

Telephone skills

Communication skills

Confidentiality and integrity

Teamwork

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Administration Support/Typist, Older Adult Mental Health, Palmerston North Hospital

Support a dedicated Older Adult Mental Health team in a varied administration and typing role

Permanent part-time opportunity based at Palmerston North Hospital

Join a supportive, professional team making a difference for older people and their whānau

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking an experienced Administration Support/Typist to join our Older Adult Mental Health Service based at Palmerston North Hospital. This is a permanent part-time role working 0.45 FTE, 18 hours per week.

In this role, you will provide effective, efficient and high-quality administration and typing support to the Older Adult Mental Health team. You will be responsible for a range of duties including transcription of clinical dictation, preparing letters, assessments and discharge summaries, data entry, managing referrals, maintaining clinical records, monitoring shared inboxes, and supporting general office administration.

You will work as part of a supportive multidisciplinary team and play an important role in ensuring clinical documentation and administrative processes are completed accurately and within required timeframes. Your strong organisational skills, attention to detail and customer-focused approach will support the delivery of quality care to older people, their whānau, clinicians and the wider service.

About You

As an Administration Support/Typist, you will bring excellent communication skills, strong administration experience and the ability to work effectively in a busy healthcare environment.

You will have:

• Proven experience in an administrative or customer service role
• Strong computer literacy, keyboard and data entry skills
• Excellent telephone and customer service skills
• The ability to work within established administrative processes, systems and procedures
• Strong organisation, time management and prioritisation skills
• A positive, flexible and team-focused approach
• High levels of professionalism, confidentiality, integrity and reliability
• Knowledge and understanding of bicultural issues and the principles of Te Tiriti o Waitangi / Treaty of Waitangi

Experience working within the health sector would be desirable

About the Team/Service

The Older Adult Mental Health team provides specialist mental health services for older people in our community. The Administration Support/Typist role is an important part of the team, supporting clinicians and ensuring the service runs smoothly through accurate, timely and professional administrative support.

About the Location

Manawatū offers the perfect blend of city convenience and rural charm. Whether you're drawn to peaceful village life, vibrant townships, or the buzz of the city, you'll find your ideal lifestyle here. It's a family-friendly region that's easy to live in and even easier to love. The region is also home to excellent schools and two tertiary institutions: Massey University and the International Pacific College.

Outdoor enthusiasts are spoiled for choice—beaches, ski fields, lakes, and mountains are all within reach, along with fantastic hiking and mountain biking tracks. No traffic, an easy commute to work and a strong community feel, help achieve true work-life balance.

Our central location makes it easy to explore the rest of New Zealand, whether you're heading off on a road trip or catching a short flight.

For more information on living and working in the Manawatū:

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.