Administration Support - Emergency Department

Health New Zealand | Bay of Plenty; Tauranga; On-site; NZD 60,000 - 80,000; Part time

Job summary

Health New Zealand | Bay of Plenty seeks Administration Support for the Emergency Department at Tauranga Hospital. This part-time role involves providing high-quality administration and customer service to patients and health professionals. Ideal candidates are detail-oriented, proactive, and adaptable, ready to work a 24/7 rotating roster.

Benefits

Subsidised onsite hospital gym

Wellbeing programme

Discounted goods

Qualifications

• Must work well under pressure with minimal supervision.
• Proactive, energetic, and adaptable.

Responsibilities

• Provide high-quality, accurate administration and customer service support.
• Be part of a clinical team supporting acute care standards.

Skills

Customer service

Attention to detail

Time management

Communication

Problem solving

Job description

Administration Support – Emergency Department

Tauranga Hospital

Bay of Plenty Hauora a Toi

• Tauranga Hospital – Permanent Part-time
• Must be available for weekends, public holidays and night shifts when rostered
• Subsidised onsite hospital gym + Wellbeing programme + Discounted goods
  
  

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to building a health system that serves all New Zealanders.

About The Role

Are you bored with 9 to 5 work? Are you looking to make a difference in people’s lives and looking for flexibility and variety? This role could be for you!

We are currently seeking highly experienced administrators to join the Emergency Department at Tauranga Hospital. We have two positions available. Each position is 24 hours per week on a 24/7 roster which can include weekends, public holidays and night shifts.

The Emergency Department is the gateway into the hospital and usually the start of a patients experiences in the hospital. The successful applicant will be responsible for the provision of high quality, accurate administration and customer service support to patients, families, health professionals and all other external and internal customers. The Emergency Department administrators are an integral part of our clinical team supporting the service to achieve best practice acute care standards, quality care and performance outcomes.

About the Location

Health New Zealand | Te Whatu Ora, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Hauora a Toi Bay of Plenty is one of the Bay of Plenty’s largest employers with over 4500 staff.

https://careers.tewhatuora.govt.nz/locations/bay-of-plenty/

About You

We are looking for someone with:

• Excellent customer service and interpersonal skills
• Exceptional attention to detail skills and excellent computer skills.
• Ability to work well under pressure with minimal supervision.
• Strong time management skills
• A customer service philosophy and a quality focus
• Be proactive, energetic, and adaptable
• Highly effective communicator and complex problem solver
• Be able to work a 24/7 rotating roster including weekends, public holidays, and nights
  
  

If you are someone who likes to be part of a team and work in a fast paced, ever-changing environment, this could be the role for you.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

How To Apply

To view the position description and/or apply for the role please click “apply now.” All applications must be submitted through our online careers portal before 11:59pm on 16th July 2025. If you have any questions about the role, please contact [e-mail].