Account Manager

Ambitious Aotearoa; Wellington; On-site; NZD 70,000 - 95,000; Full time

Job summary

Ambitious Aotearoa in Wellington is seeking an Account Manager to oversee day-to-day client relationships, coordinate campaigns from brief to delivery, and ensure projects stay on time and within budget.

You will prepare proposals, monitor performance, present insights, and collaborate with creative, strategy, and media teams to meet client objectives in a fast-paced, boutique agency setting.

Qualifications

• Experience in account management or client services within a creative or marketing environment.
• Strong project coordination, timeline management, and multi-channel budget tracking.
• Clear, professional communication and ability to present insights to clients.
• Familiarity with New Zealand market dynamics and local brand/public sector initiatives.

Responsibilities

• Manage day-to-day client relationships and coordinate campaigns from brief to delivery.
• Gather client requirements, work with creative and media teams, and keep projects on time and within budget.
• Prepare proposals, monitor timelines, and present results and insights to clients.
• Collaborate with internal stakeholders to align with brand and media strategies.
• Respond to client queries and identify opportunities to grow accounts.

Skills

Account management

Project coordination

Budget tracking

Client relationships

Communication skills

Media relations

Team collaboration

Attention to detail

NZ market knowledge

Education

Bachelor’s degree in marketing/communications/business

Job description

Company Description

Ambitious Aotearoa is a full-service creative agency in New Zealand, offering visual identity design, creative ideation, and end-to-end media strategy, planning, and buying services. The agency primarily partners with SME, private, and public sector clients, delivering big-agency expertise within a boutique setting. Team members bring experience from some of Aotearoa’s largest media and creative businesses, applying proven approaches in a nimble and personalized model. The agency is digitally led yet media agnostic, creating digital-first campaigns that are creative, strategically grounded, and able to stand out across online and offline channels. Through research, strategy, creative, and design, Ambitious Aotearoa helps brands share compelling stories with audiences in New Zealand and beyond.

Role Description

The Account Manager is a full-time, on-site role based in Wellington, responsible for managing day-to-day relationships with a portfolio of clients. This role involves coordinating campaigns from brief to delivery, including gathering client requirements, working with creative and media teams, and ensuring projects stay on time and within budget. The Account Manager will prepare proposals, manage timelines, monitor campaign performance, and present results and insights to clients. Daily tasks include responding to client queries, supporting strategic planning, maintaining accurate documentation, and identifying opportunities to grow accounts. The role also requires close collaboration with internal stakeholders to ensure work meets client objectives, agency standards, and aligns with broader brand and media strategies.

Qualifications

• Demonstrated experience in account management or client services within a creative, media, or marketing environment.
• Strong skills in project coordination, timeline management, and budget tracking for multi-channel campaigns.
• Ability to build and maintain positive client relationships, with clear, professional communication and presentation skills.
• Comfort working with digital and traditional media channels, and interpreting campaign performance data into actionable insights.
• Collaborative mindset with the ability to work effectively alongside creative, strategy, and media teams.
• Attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously.
• Familiarity with New Zealand market dynamics and interest in supporting local brands and public sector initiatives.
• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience.