Account Manager

BGIS; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

A global leader in facilities management is seeking an experienced Account Manager in Auckland, New Zealand. The successful candidate will manage contractual obligations, ensure financial success of client contracts, and foster long-term client relationships. Ideal candidates will possess strong leadership, financial acumen, and communication skills. This role offers career progression, professional development, and a supportive team culture.

Benefits

Career progression

Professional development opportunities

Collaborative team culture

Employee wellbeing initiatives

Qualifications

• Proven success in contract/account management within facilities or property management.
• Experience managing large, diverse contracts and subcontractor performance.
• In-depth knowledge of OH&S, QA, and environmental management systems.

Responsibilities

• Manage delivery of contractual KPIs for operational, financial, and compliance success.
• Lead, mentor, and develop a contract team.
• Develop strong client relationships to enhance service delivery.

Skills

Contract/account management

Financial acumen

Relationship management

Leadership

Communication skills

Education

Tertiary qualifications in Property, Commerce, Business or related discipline

Tools

Microsoft Office

Computerised Maintenance Management Systems (CMMS)

Job description

Overview

Account Manager – IFM, New Zealand. Location: New Zealand. Company: BGIS, Integrated Facilities Management (IFM). Employment Type: Full-Time, Permanent.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Account Manager – IFM to lead the delivery of contractual obligations, ensure financial success of client contracts, and foster long-term client relationships. Reporting directly to the New Zealand Executive, this role will see you drive performance, compliance, and operational excellence across a diverse property and facilities management portfolio.

The ideal candidate will be a proactive leader with strong financial acumen, excellent relationship management skills, and a passion for delivering outstanding client outcomes.

Key Responsibilities

• Manage delivery of contractual KPIs, ensuring operational, financial, and compliance success.
• Lead, mentor, and develop a contract team to achieve business and client goals.
• Oversee property, facilities, and financial management services, ensuring value-driven client outcomes.
• Develop strong client relationships to enhance service delivery and identify opportunities for innovation.
• Ensure compliance with all BGIS systems, health & safety, environmental, and quality standards.
• Oversee subcontractors and suppliers to meet service and performance standards.

Education, Experience & Skills

Essential:

• Proven success in contract/account management within facilities or property management.
• Strong financial and business acumen with budgeting, forecasting, and reporting expertise.
• Experience managing large, diverse contracts and subcontractor performance.
• In-depth knowledge of OH&S, QA, and environmental management systems.
• Proficiency in Microsoft Office and Computerised Maintenance Management Systems (CMMS).
• Strong leadership, client relationship management, and communication skills.

Desirable:

• Tertiary qualifications in Property, Commerce, Business, or related discipline.
• Training or certifications in Facilities Management, Project Management, or related areas.
• Additional industry-recognised courses in Building/Facilities Management.

Workplace Flexibility

This role will be based on-site in New Zealand, with the potential for hybrid flexibility after an initial onboarding and performance period.

Why Join BGIS?

• Key Benefits Include:
  • Career progression within a global facilities management leader
  • Ongoing professional development and training opportunities
  • Supportive and collaborative team culture
  • Access to a wide range of employee wellbeing initiatives
  • Opportunities to work on diverse and high-profile client contracts
  • Strong commitment to sustainability and innovation
  • Inclusive workplace values with a focus on diversity and equity
  • Be part of a global organisation with 12,000+ employees worldwide

BGIS manages over 50,000 facilities globally across industries such as Healthcare, Government, Higher Education, and Utilities. Working with us means being part of a company that values sustainability, innovation, and people.

How to Apply

If you are a proactive and skilled Account Manager ready to join a forward-thinking company, we’d love to hear from you!

BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Eligibility: Applicants must have full working rights in New Zealand.

Apply Now and be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at https://apac.bgis.com