Accommodation Services Kaimahi - Transitional Housing

Christchurch City Mission; Christchurch; On-site; NZD 28,000 - 33,000; Part time

Job summary

The Christchurch City Mission is seeking an Accommodation Support Kaimahi to assist with the daily operations of our 14-bed transitional housing. You will support residents who are largely independent but may need practical guidance or reassurance during their stay.

You will contribute to a safe, welcoming environment, delivering manaakitanga, referrals and compassionate support, ensuring whānau are treated with dignity and respect. Applicants must be able to work weekend shifts.

Qualifications

• Social services experience preferred; lived experience also valued.
• Commitment to your community, social justice and ending homelessness.
• Understanding of challenges alongside homelessness, including mental illness and addiction.
• Willingness to learn; Level 3 or 4 social services qualifications helpful, not essential.

Responsibilities

• Help with the day-to-day running of the 14-bed transitional housing facility.
• Provide manaakitanga, practical support, guidance and referrals to residents.

Skills

Social services

Community commitment

Homelessness awareness

Quals helpful

Compassionate approach

Clear communication

Professional ethics

Microsoft Office

Education

Level 3/4 social services

Tools

Microsoft Office

Job description

Application Information

Christchurch City Mission uses BambooHR to receive and process all applications. To apply, please click the apply button, fill out the application form and upload the required documents. We are looking forward to receiving your application.

About Us – Christchurch City Mission

The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) helps anyone in need, no matter their situation. We work alongside people going through tough times—whether it’s due to job loss, housing issues, addiction, family difficulties, or financial stress.

We respond to both immediate crises and long-term challenges. Our services aim to build confidence, dignity, and skills so people can live independently and feel proud of themselves. We’ve seen lives change with our support and firmly believe everyone deserves compassion, support, and a second chance.

We have two (2) permanent part-time roles available.

Shift 1: Saturday & Sunday, Day Shift: 8.30am – 4.30pm

Shift 2: Saturday & Sunday, AM Shift: 12.15am – 8.30am

Note: Please put your preferred shift in your covering letter.

Help whānau take the next step towards a permanent home.

At Christchurch City Mission, we believe housing is a human right. Our 14-bed transitional housing facility bridges the gap between emergency accommodation and a permanent home. Learn more: https://www.citymission.org.nz/news/why-whakaora-kinga-is-so-special

About the role

As an Accommodation Support Kaimahi, you’ll help with the day-to-day running of our 14-bed transitional housing facility, supporting residents who are largely independent but may need additional practical support, guidance or reassurance during their stay.

You’ll be a supportive presence within the facility, helping maintain a safe, welcoming and respectful environment while responding to residents’ needs as they arise. You’ll provide manaakitanga, practical support, guidance and referrals, ensuring whānau are treated with dignity and respect.

What you’ll bring

• Social services experience preferred; lived experience also valued.
• A commitment to your community, social justice and ending homelessness.
• Understanding of the challenges alongside homelessness, including mental illness and addiction, and a willingness to support people facing them.
• Willingness to learn; Level 3 or 4 social services qualifications helpful, not essential.
• A compassionate, non-judgemental approach to connecting with whānau.
• Confidence supporting people in distress and defusing situations with empathy and clear communication.
• Sound understanding of professional ethics and boundaries.
• Strong computer skills, including Microsoft products.

In return we can offer you a rewarding role within a fun and supportive team environment, where no two days will be the same!

Our Commitment to Inclusion

We are committed to creating a workplace where people feel welcomed, respected, and supported to be themselves. We encourage applications from people of diverse backgrounds and are happy to discuss any access requirements throughout the recruitment process.

Note: Applicants must have NZ/AU citizenship, residency, or a valid work visa.