24/7 IT Operations & Automation Analyst

Transpower New Zealand

Christchurch

On-site

NZD 85,000 - 120,000

Full time

10 days ago

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Job summary

Transpower New Zealand is seeking an Operations Analyst within the IST division to support a portfolio of Transmission applications and contribute to automation initiatives. You will handle incident management, troubleshooting, and collaborate with architects, designers and developers to deliver reliable operations.

The role involves hands-on operational support, minor changes, DevOps practices, and on-call coverage as part of a collaborative team ensuring system performance across critical grid

Qualifications

Experience supporting critical 24x7 applications environments.
Ability to perform incident and problem management under SLAs.
Analytical mindset with root-cause analysis and automation interest.
Comfortable working with vendors, partners and cross-functional teams.

Responsibilities

Perform Incident and Problem Management to resolve issues within SLAs.
Drive continuous improvement and automate routine tasks.
Develop minor changes and service requests via scripting.
Deploy patches and assist OS patching with infrastructure teams.
Maintain documentation and disaster recovery processes.
Participate in 24/7 on-call roster when required.

Skills

Operations Analyst exp

Strong communication

Cross-functional teamwork

Logging & monitoring

IT architecture awareness

Education

Tertiary qualification or equivalent

Tools

OpenShift

Docker

Ansible

Linux (RHEL)

Windows

Jira/Confluence

ELK stack/Grafana

Job description

The role involves hands-on operational support, minor changes, DevOps practices, and on-call coverage as part of a collaborative team ensuring system performance across critical grid

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