Team Lead - Oslo, Norway

MasterFix Solutions; Oslo; On-site; NOK 107,000 - 129,000; Full time

Benefits offered by this job

Growth opportunities

Comprehensive training program

Job summary

MasterFix Solutions in Oslo, Norway is seeking a Team Lead to guide a growing team and ensure high-quality service while achieving business goals. You will set targets, monitor progress, and train new members.

Collaborate with other departments to improve processes and maintain a positive, outcomes-focused environment. English communication is essential; Norwegian is a plus.

Qualifications

• Experience in a leadership role preferred.
• Strong English communication; Norwegian a plus.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent problem-solving and motivating others.
• Proficient in Microsoft Office.

Responsibilities

• Lead and motivate a team to reach targets.
• Set clear goals and monitor performance.
• Provide feedback to improve productivity.
• Hold regular team meetings to discuss progress.
• Train new team members on policies and systems.
• Handle customer complaints unresolved by team.
• Collaborate with departments to improve processes.
• Create team work schedules ensuring coverage.

Skills

Leadership

English communication

Multitasking

Problem-solving

Team motivation

Tools

MS Office

Job description

Team Lead - Oslo, Norway

As a Team Lead in our growing company, you will be responsible for managing and leading a team of employees to achieve our business objectives. You will oversee the daily operations of your team, ensuring that they are meeting their targets and providing the highest level of customer service. This role requires strong leadership skills, as well as excellent communication and problem-solving abilities.

Responsibilities

• Manage and motivate a team of employees to reach their full potential
• Set clear goals and objectives for the team and ensure they are met
• Monitor team performance and provide feedback to improve productivity
• Conduct regular meetings with the team to discuss progress, challenges, and solutions
• Train new team members on company policies, procedures, and systems
• Handle any customer complaints or issues that cannot be resolved by team members
• Collaborate with other departments to improve processes and overall business performance
• Create work schedules for the team to ensure adequate coverage at all times

Requirements

• Previous experience in a leadership role preferred but not required
• Strong communication skills in English (Norwegian language skills a plus)
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
• Excellent problem-solving skills with the ability to think on your feet
• A positive attitude and ability to motivate others towards success
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)

Benefits

• Competitive salary of 1100$ per month
• Opportunities for growth within the company
• Comprehensive training program provided