Support Engineer – Advanced Application Modelling Specialist

Gevernova; Oslo fylke; On-site; NOK 810,000 - 990,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE Vernova seeks a Senior Support Engineer – Advanced Application Modelling Specialist to join our Electrification team in Oslo, Norway. You will support, deploy, and maintain critical network analysis applications, working closely with customer engineering teams and GE Vernova software factories to resolve incidents and ensure high availability.

The role requires strong software support capabilities, knowledge of power systems fundamentals, and experience with DevOps tools like Jenkins and Git.

Qualifications

• Strong ability to troubleshoot complex software applications and analyse diagnostics.
• Experience with network analysis or network modelling software is preferred.
• Familiarity with CI/CD pipelines and DevOps practices is advantageous.

Responsibilities

• Support, deploy, and maintain Electrical Network Analysis and Modelling applications.
• Troubleshoot calculation errors, convergence failures, and configuration challenges in high-availability environments.
• Collaborate with customer engineers and GE Vernova software factories to ensure incident resolution and service continuity.

Skills

Power systems

DevOps tooling

CI/CD pipelines

Education

Bachelor's or Master's in Electrical Engineering / Computer Science / Software Engineering

Tools

Jenkins

Git

Python

PowerShell

Job description

Задачи:

This position is responsible for supporting, deploying, and maintaining the Customer’s Electrical Network Analysis and Electrical Network Modelling applications, working closely with the Customer’s modelling and operations teams. The role combines software application support, troubleshooting, and lifecycle management to ensure the reliability and availability of a complex, business-critical software environment. Key responsibilities include investigating and resolving application issues, supporting software releases and configuration changes, troubleshooting calculation and solver errors, and ensuring the stability and performance of the network analysis and modelling applications. The successful candidate will work directly with the Customer’s engineers, requiring strong software support capabilities and a sound understanding of power systems fundamentals, particularly how network models and telemetry inputs influence application behaviour and analysis results. Ideally, candidates will have experience supporting electrical network modelling or network analysis software, together with familiarity with DevOps practices and tools such as Jenkins, Git, and automation frameworks. However, candidates with strong application support experience and the ability to quickly learn new technologies, tools, and processes will also be considered.

Do you want to play a crucial role in maintaining the reliability and performance of advanced electrical network analysis applications for critical infrastructure? GE Vernova is looking for an exceptional Senior Support Engineer – Advanced Application Modelling Specialist to join our Electrification team based in Oslo, Norway. GE Vernova - The Energy to Change the World With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy. We are electrifying the world while working to decarbonize it. Our name reflects our mission. GE carries a legacy of quality and ingenuity. Ver signals Earth’s lush ecosystems, while Nova nods to a new era of lower-carbon energy we are helping to deliver. Focused on the future, GE Vernova is accelerating the shift to reliable, affordable, and sustainable energy. We help customers power economies and deliver electricity vital to health, safety, and quality of life.

Electrification

• Supporting the installation, configuration, and troubleshooting of Electrical Network Analysis and Network Model applications
• Investigating and resolving calculation errors, convergence failures, and configuration challenges within high-availability environments
• Maintaining and improving CI/CD pipelines using Jenkins and modern DevOps tooling to streamline software delivery
• Collaborating directly with customer engineers and global GE Vernova software factories to deliver seamless operational support and incident resolution
• Managing database configurations, server environments across Windows and Linux, and networking components supporting critical data flows
• Producing clear documentation, configuration guides, and support manuals while coordinating smooth system handovers and testing activities

This is a permanent position based onsite at our customer’s location in Oslo, Norway (Nydalen), with great opportunities for collaboration and connection.

Our Culture

Every action shapes our future. That's why our north star is a culture of impact, where everyone is empowered to thrive and achieve. Addressing the urgent need to build a more sustainable electric power system while improving the trajectory of climate change emissions are global priorities, and we take our responsibility seriously. That is our mission at GE Vernova: continuing to electrify to thrive and decarbonize the world. We play a significant role in leading a new era of energy. Our technology helps generate approximately twenty‑five percent of the world’s electricity today, and we are working to power the rest. If we want the future of energy to be different, then join us and be the difference. Together, we are the Energy of Change! We're determined to be the best place to grow. We believe that strong careers are built on a variety of experiences, strong connections, and continuous development. We're committed to providing you the tools to navigate and shape a strong career journey that aligns with a healthy work-life balance. No two careers are the same, and yours should reflect your personal and professional goals. Your people leader and trusted mentors will support you through navigating your journey. We also prioritize fair pay, performance-based rewards, and wellbeing programs for you and your family. With opportunities to move across teams and functions, your career can keep evolving while sustainability stays at the core of everything we do.

Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone. As an equal opportunity and affirmative action employer, GE Vernova is committed to supporting disadvantaged groups whilst providing equal opportunities for both GE Vernova associates and applicants alike. Join us at GE Vernova where results can be achieved by embracing a community of belonging.

Additional Information

Relocation Assistance Provided: Yes

Требования:

• The ability to troubleshoot complex software applications, analyze application logs and diagnostics, and resolve calculation or integration errors
• The capability to manage end-to-end software lifecycles, from deployment and testing to operational support and CI/CD pipeline maintenance
• An understanding of power system engineering fundamentals, network topology, SCADA telemetry mapping, and CIM/IEC standards
• An expertise in server administration across Windows and Linux environments, database management, and scripting with tools like Python or PowerShell
• A keen interest in working directly with customers on critical national infrastructure programs and rapidly adopting new tools and technologies
• A formal education and subsequent University Bachelor's or Master's degree in Electrical Engineering, Computer Science, Software Engineering, or a related discipline are nice to have, but we are most interested in your total experience and professional achievements.

Условия:

The Senior Support Engineer – Advanced Application Modelling Specialist will drive software support, deployment, and lifecycle maintenance for critical network analysis and modelling applications in close partnership with our customer. You will work directly alongside the customer’s engineering teams to troubleshoot complex application-level issues, support software releases, investigate calculation and solver errors, and ensure the ongoing reliability and high availability of the network analysis software landscape.