Support Associate

Wolt; Oslo fylke; On-site; NOK 234,000 - 289,000; Part time

Benefits offered by this job

Wolt credits cashback

Visma Advantage Benefits Program

Employee assistance program

Wolt-wide training programs

Fruits and drinks at the office

Job summary

Wolt in Oslo is seeking a part-time Support Associate (10h/week) to join our lively support team. You’ll help customers, courier partners and venues via live chat, email and phone, ensuring smooth operations in a fast-paced environment.

You’ll work from our office at Kongens gate 4, 0153 Oslo, with shifts across weekday evenings and weekends. Fluent Norwegian and professional English are expected, and you’ll enjoy the perks and training programs that accompany being part of Wolt.

Qualifications

• Great communication skills with a personal touch and a customer-obsessed mindset.
• Fast learner who can multitask in a fast-paced environment.
• Team-oriented approach with willingness to collaborate across teams.

Responsibilities

• Supporting our customers, courier partners and venues via live chat, email and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Skills

Communication skills

Fast learner

Multitasking

Team-oriented

Job description

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for part-time (10h/week) Support Associates to join our support team in Oslo.
What You’ll Be Doing

• Supporting our customers, courier partners and venues via live chat, email and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week
• You can work from our office at Kongens gate 4, 0153 Oslo - we don't provide possibilities to work remotely
• You are fluent in Norwegian language and you have professional working proficiency in English

What You’ll Get By Joining Us

• Wolt credits cashback benefit
• Visma Advantage Benefits Program
• Employee assistance program
• Wolt-wide training programs
• Fruits and drinks at the office

Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.