Resort Manager’s Assistant (With EU permits only!)

Soprana Personell Norway; Tromsø; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A hospitality company in Norway is looking for a Resort Manager’s Assistant to support daily operations at a unique Arctic resort near Tromsø. The role includes operational support, team coordination, and ensuring a high-quality guest experience. Ideal candidates should have hospitality experience, strong leadership abilities, and be adaptable to a remote environment. Accommodation may be available at an extra fee. Salary negotiable starting from 50,000 NOK/month.

Qualifications

• Previous experience in administrative roles within the hospitality industry like manager or operations coordinator.
• Leading by example, maintaining high standards, and having a positive attitude.
• Ability to manage multiple tasks efficiently and be organised.
• Engage in hands-on tasks and adapt to dynamic needs of a remote resort setting.
• Fluency in English; proficiency in Norwegian/Swedish is a plus.
• Valid work permit for Norway or EU/EEA citizenship.

Responsibilities

• Assist the Resort Manager in maintaining daily operations.
• Participate in hiring, training, and optimising staff schedules.
• Oversee the maintenance of resort’s facilities.
• Uphold the resort's commitment to memorable guest experiences.

Skills

Operational support

Team coordination

Leadership and PEOPLE skills

Organisational skills

Adaptability

Language proficiency

Job description

Are you passionate about delivering exceptional guest experiences in a unique Arctic setting? We are seeking a Resort Manager’s Assistant to support the daily operations of our glass cabin resort, located just outside Tromsø, Norway.

This role is more than administrative support - it’s approximately 40 percent of in-office and 60 percent of the working time on site (in shift).

We expect you to ensure seamless operations and maintain a welcoming environment for both our team members and our guests.

Our expectations:

• Operational support: assist the Resort Manager in maintaining daily operations, through reservations and creating operation plans.

• Team coordination: participate in hiring, training, and optimising staff schedules, and supervising staff to maintain smooth guest experience.

• Facility management: Oversee the maintenance and presentation of the resort’s facilities, ensuring they meet the highest standards.

• Guest experience: Uphold the resort’s commitment to providing guests with memorable experiences, from aurora alerts to personalized services.

Accommodation can be provided if needed locally for extra fee, salary is negiotable - starting from 50 000 NOK/month.

• Experience: previous experience in administrative roles within the hospitality industry, such as manager or operations coordinator

• Leadership and PEOPLE skills: leading by example and keeping oneself with the highest standards, being a PEOPLE person with positive attitude, patience and caring about other people is essential.

• Organisational skills: demonstrated ability to manage multiple tasks efficiently and effectively, be organised.

• Adaptability: ability to engage in hands‑on tasks and adapt to the dynamic needs of a remote resort setting.

• Language proficiency: Fluent in English; proficiency in Norwegian/Swedish is a plus.

• Work Authorization: Valid work permit for Norway or EU/EEA citizenship.