QHSE & Process Improvement Lead

DHL Global Forwarding; Lillestrøm; On-site; NOK 700,000 - 950,000; Full time

Job summary

DHL Global Forwarding Norway is seeking a structured QHSE & Process Improvement Specialist to strengthen quality, compliance, and operational excellence. You will drive audits, maintain the Integrated Management System, and implement improvement initiatives across the organization.

Role requires collaborating with stakeholders, tracking actions, and reporting on performance. Fluency in Norwegian and English, plus relevant quality education, are key assets for success in this role.

Qualifications

• Experience with quality management systems (ISO 9001/14001/45001).
• Experience coordinating audits and risk assessments.
• Strong organizational and stakeholder management skills.

Responsibilities

• Coordinate internal and external audits and ensure timely closure of findings.
• Serve as main contact for auditors and support units through audit lifecycle.
• Maintain IMS documentation and monitor QHSE performance and KPIs.
• Support environmental and GoGreen initiatives and drive standardization across units.
• Promote QHSE awareness through training and effective communication.

Skills

Quality management

Audit coordination

Process improvement

ISO standards

Stakeholder management

Analytical

Education

Bachelor's in quality management

Job description

DHL Global Forwarding Norway is seeking a structured QHSE & Process Improvement Specialist to strengthen quality, compliance, and operational excellence. You will drive audits, maintain the Integrated Management System, and implement improvement initiatives across the organization.

Role requires collaborating with stakeholders, tracking actions, and reporting on performance. Fluency in Norwegian and English, plus relevant quality education, are key assets for success in this role.