Pet Hospital Client Service Pro - 4-Day Week

Vetcor; Time; Vor Ort; NOK 420.000 - 540.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Tuition support

Referral bonus program

Flexible Spending Account

529 Savings Plan

Uniform allowance

Paid holidays

Employee discounts

Zusammenfassung

Eastown Animal Hospital is seeking a full-time Client Service Representative to be the friendly voice and welcoming face of our practice. With a 4-day work week and 8.5-hour shifts, rotating Saturdays, you’ll join a team that has served our community for over 80 years.

The role involves front-desk duties, scheduling, payments, and patient service with strong emphasis on customer care. We offer comprehensive benefits including health coverage, retirement plans, tuition support, and staff

Qualifikationen

• High school diploma required.
• Excellent communication skills and phone etiquette.
• Positive attitude and ability to thrive in a fast-paced, team-centered environment.
• Will­ingness to learn from others and strong multitasking skills.
• Reliable attendance.
• Compassion for animals.
• Computer literacy with MS Office.
• Availability for rotating Saturdays.
• Ability to stand or sit for extended periods.

Aufgaben

• Welcome every client and pet with a positive greeting.
• Answer phones, take messages, and answer client questions.
• Schedule patients using practice management software Tail-o-Phone and Vetstoria.
• Generate invoices, collect payments, manage cash boxes, and make bank runs twice a week.
• Manage email and mail, and scan and process client paperwork and medical records.
• Manage pet insurance claims.
• Know the hospital’s full range of services and provide estimates as appropriate.
• Educate clients about our online pharmacy.
• Communicate with veterinarians and support staff about client and patient needs.
• Deliver excellent customer service to every pet owner.

Kenntnisse

Communication skills

Positive attitude

Willingness to learn

Multitasking

Reliable attendance

Compassion for animals

MS Office proficiency

Rotating Saturdays

Stamina

Ausbildung

High school diploma

Tools

Tail-o-Phone

Vetstoria

Jobbeschreibung

Eastown Animal Hospital is seeking a full-time Client Service Representative to be the friendly voice and welcoming face of our practice. With a 4-day work week and 8.5-hour shifts, rotating Saturdays, you’ll join a team that has served our community for over 80 years.

The role involves front-desk duties, scheduling, payments, and patient service with strong emphasis on customer care. We offer comprehensive benefits including health coverage, retirement plans, tuition support, and staff