Patient Access Associate - Emergency Department

MaineHealth; Norway; On-site; NOK 258,000 - 310,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Tuition reimbursement

Shift differentials

Paid parental leave

Flexible work options

Student loan assistance

Professional development

Well-being resources

Job summary

MaineHealth in Norway, Maine is seeking an entry-level Patient Access Representative on-site. You will be the first contact for patients and families, handling registration, insurance verification, admissions, and follow-up in a fast-paced hospital setting.

This role offers shift differentials for nights and weekends, a $3,000 sign-on bonus prorated for part-time, and a comprehensive benefits package including health, dental, vision, tuition reimbursement, flexible work options, and

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related experience in healthcare or customer service preferred.
• Computer skills: Proficient with Word, email, and online systems.

Responsibilities

• Register patients and families at point of entry.
• Verify insurance information and assist admissions and follow-up.
• Collaborate with clinical teams to support patient journeys.
• Maintain accurate data entry in electronic systems.

Skills

Data entry

Microsoft Word

Email

Internet communication

Customer service

Education

High school diploma or GED

Job description

Patient Access Representative– Norway, ME (On-Site)

$3,000 sign-on bonus available (prorated for part‑time). Not eligible: per diem, current employees, or former employees within 6 months.

Launch your healthcare career in beautiful Norway, Maine. Nestled in the heart of western Maine's lake region, Norway offers a unique blend of small‑town charm, outdoor recreation, and strong community connections.

In this entry‑level Patient Access role, you'll work closely with clinical teams as the first point of contact for patients and families, supporting their healthcare journey through registration, insurance verification, admissions, and follow‑up. Your compassion, communication skills, and attention to detail will help create a positive experience during some of life's most important moments.

You’ll gain experience in a fast‑paced hospital setting, working with diverse patient populations and real‑time care environments.

• Great for college students or anyone exploring a career in healthcare
• Collaborative, team‑oriented culture with supportive leadership
• Health, dental, vision & tuition reimbursement benefits available
• Shift differentials for nights & weekends

Make an impact from day one—where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e‑mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well‑being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part‑time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, and operational management.