Partner Success Manager Specialist

Parkopedia; Oslo; On-site; NOK 469,000 - 704,000; Full time

Job summary

A leading technology company in Oslo seeks a Partner Success Manager Representative. In this role, you will build strong relationships with partners, provide operational support, and ensure smooth service implementations. Applicants should have experience in customer success or technical support, outstanding communication abilities, and solid technical knowledge. Join a collaborative environment where your insights will drive success for customers.

Qualifications

• Experience in Customer Success or Technical Support for corporate customers.
• Outstanding communication skills in the local language and fluency in English.
• Experience working across multiple teams or departments.

Responsibilities

• Provide operational support to partners.
• Maintain our solutions and products.
• Implement services tailored to client specifications.
• Perform quality assurance and testing.
• Collaborate with different teams.

Skills

Customer relationship management skills

Planning and organizational abilities

Technical understanding of system integrations

Analytical mindset

Multilingual proficiency

Tools

CRM systems

Adobe Illustrator

Job description

Partner Success Manager Representative Location: Oslo

We’re on the lookout for a Partner Success Manager Representative to join our team and play a key role in delivering seamless solutions to our partners. You’ll be at the heart of building strong, trusted relationships, ensuring smooth implementations, and supporting operators in their day-to-day business to make a tangible impact on their customer journey.

What you’ll be doing

• Provide excellent operational support to new and existing partners.

• Configure, release, and maintain our solutions and products.

• Implement company-standard services tailored to client specifications.

• Manage archiving and version control of software configurations.

• Perform quality assurance and testing, driving continuous improvement initiatives.

• Coordinate the order, review, and rollout of signage.

• Collaborate closely with Account Managers, Operations, and R&D/Product teams.

• Train and support Operations on company services.

• Work actively within the CRM system to manage requests/incidents and maintain data quality.

What we’re looking for

• Strong customer relationship management skills and a genuine interest in helping customers succeed.

• Excellent planning, organizational, and self-management abilities. Experience in project management is a plus.

• Solid technical understanding of system integrations.

• Knowledge of XML or JSON is desirable; Adobe Illustrator skills are advantageous.

• Strong analytical mindset with the ability to interpret data and identify patterns.

• Multilingual candidates (especially European languages) are highly valued.

• A resilient, adaptable mindset with a positive approach to change.

Your background

• Previous experience in Customer Success or Technical Support for corporate customers.

• Outstanding verbal and written communication skills in the local language, plus fluency in English.

• Proven experience working cross-functionally with multiple teams or departments.

Why join us?

This is more than just a role—it’s an opportunity to contribute to a vision that transforms the partner and customer experience. You’ll have the chance to work in a collaborative, innovative environment where your ideas and expertise truly make a difference.

If you’re passionate about building relationships, solving problems, and driving success, we’d love to hear from you.