Part-Time Tech Support Specialist - Hardware & Software

RedLine Freight Services; Alta; On-site; NOK 80,000 - 108,000; Part time

Job summary

RedLine Freight Services in Alta, Norway is seeking a part-time Computer Support Specialist to assist clients with computer systems, software and hardware.

In this role you will provide support via phone, email or in person, diagnose issues, install and configure systems, set up user accounts and educate customers on proper security practices. You will keep track of support tickets and collaborate with teammates to resolve problems to ensure reliable service.

Qualifications

• High school diploma or equivalent; degree in CS or related field preferred.
• Experience as computer support or similar role is a plus.
• Strong problem-solving and communication skills.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and troubleshoot hardware and software issues.
• Install and configure computer systems and software.
• Set up new user accounts and profiles.
• Perform routine maintenance on computers and networks.
• Educate clients on proper use of technology and security protocols.
• Keep track of all support tickets and provide timely updates.
• Collaborate with team members to resolve complex issues.

Skills

Troubleshooting

Customer service

Communication

Education

High school diploma or equivalent

Job description

RedLine Freight Services in Alta, Norway is seeking a part-time Computer Support Specialist to assist clients with computer systems, software and hardware.

In this role you will provide support via phone, email or in person, diagnose issues, install and configure systems, set up user accounts and educate customers on proper security practices. You will keep track of support tickets and collaborate with teammates to resolve problems to ensure reliable service.