Outpatient Clerical & Patient Services Specialist

Humber River Health; Time; On-site; NOK 277,000 - 286,000; Full time

Benefits offered by this job

Accommodations during recruitment

Inclusive workplace

Job summary

Humber River Health in Toronto area is seeking a Clerical Support Associate to support 4 West Inpatient Alternative Level of Care. This temporary full-time role involves reception, patient processing, outpatient scheduling, and maintaining patient records with accuracy and courtesy.

You will support outpatient services, log statistics, and handle related clerical tasks. Strong communication and organizational skills are essential, with Meditech experience preferred.

Qualifications

• Must be a high school graduate or equivalent.
• Secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is preferred.
• Community-wide scheduling experience preferred.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Responsibilities

• Provides excellent reception/customer service, patient processing and maintenance of patient records.
• Registers patients for outpatient services and books/edits patient appointments.
• Maintains/supports all clerical and communication functions in the out-patient services.
• Logging, maintaining and collection of statistics.
• Other related duties as required

Skills

Customer service

Communication

Teamwork

Independent work

Organization

Education

High school diploma

Secretarial courses

Medical terminology

Tools

Meditech

Typing 40 wpm

Outpatient scheduling

Job description

Humber River Health in Toronto area is seeking a Clerical Support Associate to support 4 West Inpatient Alternative Level of Care. This temporary full-time role involves reception, patient processing, outpatient scheduling, and maintaining patient records with accuracy and courtesy.

You will support outpatient services, log statistics, and handle related clerical tasks. Strong communication and organizational skills are essential, with Meditech experience preferred.