Online Moderator

BlueDynamics; Norway; On-site; NOK 107,000 - 128,000; Full time

Job summary

BlueDynamics in Norway is seeking an experienced Online Moderator to join our growing team in Os. You will monitor and manage online communities to keep environments safe, positive, and engaging for users, while upholding our guidelines and quality standards.

This contract role involves collaborating with the moderation team, responding to user inquiries, escalating issues when needed, and applying actions to violators.

Qualifications

• Bachelor's degree in Communications, Marketing, or a related field.
• At least 2 years of online moderation experience.
• Strong understanding of social media platforms and community management.

Responsibilities

• Monitor user-generated content to enforce guidelines.
• Respond to inquiries and escalate issues.
• Engage with users professionally to maintain a positive atmosphere.
• Enforce community rules and take appropriate action.
• Collaborate with moderation team to improve engagement.
• Stay updated on moderation best practices and industry trends.

Skills

Online Moderation

Community Management

Communication Skills

Multitasking

Education

Bachelor's degree in Communications/Marketing

Tools

Moderation platforms

Job description

We are seeking a dynamic and experienced Online Moderator to join our growing team in Os Norway

As an Online Moderator you will be responsible for monitoring and managing online communities and forums to ensure they remain safe positive and engaging environments for users

This is a contract job with a salary of 1100$ per month

Responsibilities

• Monitor user-generated content on various online platforms to ensure it aligns with community guidelines
• Respond promptly to user inquiries and escalation of any issues or concerns to the appropriate team members
• Engage with users in a professional and friendly manner to maintain a positive community atmosphere
• Enforce community rules and regulations by taking appropriate action against violators
• Collaborate with the moderation team to develop strategies for improving community engagement and resolving conflicts
• Keep up-to-date with industry trends and best practices in online moderation

Requirements

• Bachelors degree in Communications Marketing or related field
• At least 2 years of experience as an Online Moderator or similar role
• Strong understanding of social media platforms online forums and community management systems
• Excellent communication skills with the ability to interact with users from diverse backgrounds
• Proven ability to handle difficult situations calmly and professionally
• Ability to work independently in a fast-paced environment while adhering to strict deadlines

Preferred Qualifications

• Fluency in Norwegian written and spoken
• Experience moderating niche or specialized communities eg gaming fashion etc
• Knowledge of SEO best practices for content moderation