Moderator - Alta, Norway

KnowlegeBridge; Alta; Hybrid; NOK 107,000 - 128,000; Full time

Benefits offered by this job

Competitive salary 1000$ per month

Remote work from Alta or on-site

Flexible working hours

Friendly and supportive work enviro​n​

Job summary

KnowlegeBridge in Alta, Norway is seeking a proactive Moderator to maintain a safe, engaging online community. You will monitor user content, enforce guidelines, and handle reports with professionalism, helping users feel heard and respected while preserving the platform's integrity.

This role offers a remote-friendly setup from Alta or on-site work, flexible hours to fit student schedules, and a friendly, supportive team with growth opportunities.

Qualifications

• Bachelor's degree in Communications, Marketing, or related field.
• Minimum of 2 years of experience as a moderator or similar role.
• Excellent verbal and written communication skills in English (knowledge of Norwegian is a plus).
• Strong problem-solving abilities with an eye for detail.
• Ability to remain calm under pressure and handle sensitive situations professionally.
• Familiarity with social media platforms, online forums, and other digital communication tools.

Responsibilities

• Monitor user-generated content on our platform to maintain a positive and respectful community.
• Enforce community guidelines and take appropriate action against any violations.
• Respond to user inquiries, feedback, and reports in a timely and professional manner.
• Collaborate with team members to continuously improve community engagement strategies.
• Analyze user behavior and provide insights to help improve user experience.
• Stay up-to-date with industry trends and best practices in online community management.

Skills

Communication skills

Problem-solving

English language proficiency

Norwegian language knowledge

Education

Bachelor's degree in Communications, Marketing, or related field

Job description

Moderator - Alta, Norway

As a Moderator in our dynamic team, you will be responsible for ensuring a positive and engaging online community for our users in Alta, Norway. You will use your excellent communication and problem-solving skills to moderate user-generated content and handle any issues or conflicts that may arise. Your strong understanding of online etiquette and community guidelines will be essential in fostering a safe and welcoming environment for all users.

Key Responsibilities

• Monitor user-generated content on our platform to maintain a positive and respectful community.
• Enforce community guidelines and take appropriate action against any violations.
• Respond to user inquiries, feedback, and reports in a timely and professional manner.
• Collaborate with team members to continuously improve community engagement strategies.
• Analyze user behavior and provide insights to help improve user experience.
• Stay up-to-date with industry trends and best practices in online community management.

Requirements

• Bachelor's degree in Communications, Marketing, or related field.
• Minimum of 2 years of experience as a moderator or similar role.
• Excellent verbal and written communication skills in English (knowledge of Norwegian is a plus).
• Strong problem-solving abilities with an eye for detail.
• Ability to remain calm under pressure and handle sensitive situations professionally.
• Familiarity with social media platforms, online forums, and other digital communication tools.

We offer

• Competitive salary of 1000$ per month.
• Opportunity to work remotely from Alta or on-site if preferred.
• Flexible working hours to accommodate student schedules or other commitments.
• Friendly and supportive work environment with opportunities for growth and development.