On‑Site IT Support Technician — Oslo | Growth & Impact

Tise AS; Oslo; On-site; NOK 527,000 - 704,000; Full time

Job summary

A prominent second-hand marketplace in Oslo is seeking an IT Support Technician to enhance its IT support services. The role involves managing day-to-day IT operations for users across multiple locations, ensuring high standards of customer service and technical support. Ideal candidates should possess experience with various end-user hardware and strong communication skills. This opportunity offers a competitive compensation package and a dynamic work environment.

Benefits

Flexible working hours

Healthy work-life balance

Competitive compensation package

Inspiring team environment

Qualifications

• At least 3 years experience supporting end user devices.
• Must have a minimum of 2 years customer service experience.
• Must be available for on-call duties.

Responsibilities

• Provide local IT support for remote and in-office employees.
• Monitor and adhere to IT support targets and goals.
• Perform asset management tasks and maintain orderly organization.

Skills

Technical support

Customer service

Problem-solving

Communication skills

Education

Associate degree or 4 years equivalent experience

Tools

Microsoft Office

Google Workspace

Zoom

MDM tools like Intune

Job description

A prominent second-hand marketplace in Oslo is seeking an IT Support Technician to enhance its IT support services. The role involves managing day-to-day IT operations for users across multiple locations, ensuring high standards of customer service and technical support. Ideal candidates should possess experience with various end-user hardware and strong communication skills. This opportunity offers a competitive compensation package and a dynamic work environment.