Norwegian Tech Support Specialist — Greece Relocation

The Lemon Consulting; Bergen; On-site; NOK 217,000 - 368,000; Full time

Benefits offered by this job

Relocation package

14 salaries/year

Performance bonuses

Career development

Housing assistance

Health insurance

Real estate help

Greek bank setup

Job summary

The Lemon Consulting is seeking a customer support specialist to work in Greece, providing professional technical support to customers via phone and email. The role emphasizes problem solving, positive attitude, and ongoing learning with training provided before handling inquiries.

You will assist with a variety of issues from product models to errors, and you will be encouraged to build strong relationships with customers while achieving service quality and productivity targets.

Qualifications

• Fluent Norwegian language required.
• Fluent in English (B2) required.
• Experience in customer support is a plus.

Responsibilities

• Provide the highest level of support to our customers via phone and email on a range of issues.
• Give accurate, valid, and complete information by using the proper procedures.
• Build meaningful relationships by answering customers' questions in a courteous, friendly, and professional manner.
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets.
• Create a great customer experience that customers value and we are proud of.
• Follow directions from management and provide feedback.

Skills

Norwegian language

English (B2)

Customer support

Job description

The Lemon Consulting is seeking a customer support specialist to work in Greece, providing professional technical support to customers via phone and email. The role emphasizes problem solving, positive attitude, and ongoing learning with training provided before handling inquiries.

You will assist with a variety of issues from product models to errors, and you will be encouraged to build strong relationships with customers while achieving service quality and productivity targets.