Norwegian Speaker Customer Support Agents - (Included relocation package )

The lemon Consulting; Oslo; On-site; NOK 289,000 - 406,000; Full time

Job summary

A leading customer service company seeks a fluent Norwegian speaker for a customer support role based in Crete, Greece. The position involves assisting customers through phone and email, providing accurate information, and creating excellent experiences. Ideal candidates possess problem-solving skills and basic computer knowledge. Full training provided, along with a generous relocation package, including housing assistance and health insurance.

Benefits

Fully paid relocation package

14 salaries per year

Performance bonuses

Development opportunities

Health insurance

Assistance in finding accommodation

Qualifications

• MUST speak Norwegian fluently and have good English skills.
• Experience in customer support is an advantage, but not mandatory.
• Basic computer handling skills required.

Responsibilities

• Provide high-level customer support via phone and email.
• Accurately inform customers using proper procedures.
• Build relationships by being courteous and friendly.
• Meet quality goals and compliance regulations.
• Create a valuable customer experience.
• Follow management direction and provide feedback.

Skills

Fluent Norwegian

Fluent English (B2)

Interpersonal relationship building

Problem solving

Multitasking skills

Job description

Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companies

Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!

*YOU NEED A EUROPEAN PASSPORT TO APPLY*

The job:

You will be representing them as a company and providing professional technical support with whatever inquiries they have - everything from specific models, purchases, errors etc. Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers, but it is an advantage to have an interest in cars beforehand!

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

Requirements

Your qualifications:

You speak Norwegian fluently and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance, and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills

Benefits

We Offer:

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork