Norwegian Speaker Business Travel Advisor in Malaga, Spain

cross border talents; Oslo; On-site; NOK 335,000 - 479,000; Full time

Job summary

A leading company is seeking a motivated Norwegian Speaker Business Travel Advisor to join their team in Malaga, Spain. The ideal candidate will manage travel arrangements and deliver outstanding customer service to clients in Norway, leveraging their fluency in Norwegian and English.

Qualifications

• Fluency in Norwegian and English (written and spoken).
• Experience in customer service and/or sales preferred.
• Background in hospitality or customer experience service centre preferred.

Responsibilities

• Manage travel arrangements including bookings and modifications.
• Provide accurate information and customer support.
• Communicate effectively to resolve customer issues.

Skills

Customer service orientation

Fluency in Norwegian

Fluency in English

Attention to detail

Curiosity and eagerness to learn

Tools

Amadeus

Job description

Norwegian Speaker Business Travel Advisor in Malaga, Spain

Job Openings Norwegian Speaker Business Travel Advisor in Malaga, Spain

About the job Norwegian Speaker Business Travel Advisor in Malaga, Spain

We are looking for a motivated and detail-oriented Business Travel Advisor fluent in Norwegian to join our team in Malaga, Spain. As a Business Travel Advisor, you will be responsible for managing travel arrangements and providing excellent customer service to our clients in Norway.

Tasks:
- Make new flight/train/car/hotel reservations in Amadeus or any other tool
- Change, cancel or edit existing bookings in Amadeus or any other tool, check rules and regulations for tickets regarding cancellation/changes etc
- Provide prompt, reliable, and accurate information to customers while keeping effective communication during conversations and resolve issues in a timely manner
- Inform customers about support options, including online tutorials, in-store programs and help applications

Requirements:

• Fluency in Norwegian and English (written and spoken)
• We would like to meet people from all backgrounds, with a curious mindset and eagerness to learn.
• Your natural talent to help others and go the extra mile will fit perfectly with what we do. If you are an open-minded, outgoing, cheerful, and detail-oriented, we are the team for you!
• Are used to booking your own travel plans online
• Have experience in customer service and/or sales or you come from the hospitality industry (preferable)
• Have working experience in a customer experience service centre (preferable)