Norwegian Multichannel Support Specialist - Travel Perks

The lemon Consulting; Oslo; On-site; NOK 400,000 - 550,000; Full time

Job summary

A leading global travel & tourism brand is looking for a Customer Service Representative to join their team. The role involves handling customer interactions across various platforms, providing accurate responses, and collaborating with colleagues to resolve inquiries. Candidates should be fluent in Norwegian and possess strong communication skills. This position offers competitive remuneration and professional growth opportunities in the BPO industry.

Benefits

Opportunity to work with a leading global brand

Competitive salary with performance incentives

Professional growth opportunities

Collaborative work environment

Exclusive travel perks and discounts

Qualifications

• Fluent in Norwegian and English.
• Ability to handle technical inquiries with guidance.
• Organized and detail-oriented.

Responsibilities

• Handle customer interactions via phone, email, and social media.
• Document relevant case details in systems.
• Collaborate with teams to resolve customer concerns.

Skills

Communication skills

Problem-solving skills

Technical inquiry handling

Job description

A leading global travel & tourism brand is looking for a Customer Service Representative to join their team. The role involves handling customer interactions across various platforms, providing accurate responses, and collaborating with colleagues to resolve inquiries. Candidates should be fluent in Norwegian and possess strong communication skills. This position offers competitive remuneration and professional growth opportunities in the BPO industry.