Norwegian Fintech Support Analyst — Build Trust & Clarity

Cross Border Talents; Oslo; On-site; NOK 400,000 - 500,000; Full time

Job summary

A fintech recruiting company in Oslo is seeking a Norwegian-speaking Customer Support Analyst. This role involves supporting users with financial inquiries and ensuring clarity and trust in financial tools. Candidates should have strong communication skills and a user-centric mindset. No prior finance background is required, as training will be provided. This position offers career development within a multicultural team.

Benefits

Structured onboarding and fintech training

Multicultural, supportive team

Career development opportunities

Qualifications

• Experience in customer support or a service-driven role is a bonus.
• Tech-friendly with dashboard and CRM navigation skills.
• Mindset that values precision, patience, and user trust.

Responsibilities

• Support Norwegian- and English-speaking users with inquiries.
• Investigate inconsistencies and escalate issues.
• Liaise with compliance, technical, and fraud teams.

Skills

Fluency in Norwegian (C1/C2)

Fluency in English (B2 or higher)

Strong written and verbal communication skills

Job description

A fintech recruiting company in Oslo is seeking a Norwegian-speaking Customer Support Analyst. This role involves supporting users with financial inquiries and ensuring clarity and trust in financial tools. Candidates should have strong communication skills and a user-centric mindset. No prior finance background is required, as training will be provided. This position offers career development within a multicultural team.