Norwegian Customer Support Specialist — Sofia On-site

Velenosi & Meredith Consulting; Ålesund; On-site; NOK 352,000 - 471,000; Full time

Job summary

An esteemed consulting firm is seeking a Customer Support Specialist fluent in Norwegian to join their team in Sofia, Bulgaria. The role includes providing customer support through various channels, ensuring customer satisfaction, and recording interactions accurately. Ideal candidates will have strong English skills and a passion for helping others. This full-time position offers relocation support and career development opportunities in a multicultural environment.

Benefits

Relocation package (travel & temporary accommodation support)

Paid training and full onboarding program

Career development opportunities

Multicultural work environment

Qualifications

• Fluency in Norwegian and strong English communication skills.
• Experience in customer service is a plus.
• Ability to work in a multicultural and dynamic environment.

Responsibilities

• Provide customer support via chat, email, or phone.
• Assist with product, account, and service-related inquiries.
• Record and manage customer interactions accurately.
• Escalate complex cases according to internal processes.

Skills

Fluent Norwegian (C2/native)

Strong English skills (B2+)

Professional customer support

Empathy

Job description

An esteemed consulting firm is seeking a Customer Support Specialist fluent in Norwegian to join their team in Sofia, Bulgaria. The role includes providing customer support through various channels, ensuring customer satisfaction, and recording interactions accurately. Ideal candidates will have strong English skills and a passion for helping others. This full-time position offers relocation support and career development opportunities in a multicultural environment.