Museum Retail Store Manager: Lead a Dynamic Gift Shop Team

International Spy Museum

Time

On-site

NOK 507,000 - 545,000

Full time

7 days ago
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Job summary

The International Spy Museum is seeking a dynamic Retail Assistant Store Manager to lead our fast-paced museum gift shop. This full-time role oversees daily operations, coaches a team of up to 20 Sales Associates, and ensures service excellence for every guest.

This role requires multitasking, strong communication, and a passion for retail. You will manage opening/closing, payroll support, and inventory while upholding merchandising standards and brand integrity.

Qualifications

  • High School diploma required; college coursework in business, marketing, merchandising, or hospitality preferred.
  • Minimum 3 years of retail management or supervisory experience.
  • Experience in staffing, scheduling, cash handling, merchandising, and POS systems.

Responsibilities

  • Oversee daily retail operations and supervise up to 20 Sales Associates.
  • Provide feedback, coaching, and training on customer service, product knowledge, POS, and attendance.
  • Lead opening/closing procedures, including cash handling and reconciliation.
  • Support recruitment, onboarding, and training of new staff.
  • Assist with sales goals, reporting, payroll, budgeting, and expense monitoring.
  • Maintain merchandising standards and visually appealing sales floor with accurate pricing.
  • Communicate with Retail Buyers and Leadership on merch quality and opportunities.
  • Support logistics with receiving, stocking, and price changes.
  • Participate in inventories and loss prevention initiatives.
  • Attend department and all-staff meetings and represent the museum professionally.

Skills

Customer service
People management
Communication
Problem solving
Multi-tasking

Education

High School diploma
College coursework preferred

Tools

Outlook
Microsoft Word
Microsoft Excel
Retail POS systems

Job description

The International Spy Museum is seeking a dynamic Retail Assistant Store Manager to lead our fast-paced museum gift shop. This full-time role oversees daily operations, coaches a team of up to 20 Sales Associates, and ensures service excellence for every guest.

This role requires multitasking, strong communication, and a passion for retail. You will manage opening/closing, payroll support, and inventory while upholding merchandising standards and brand integrity.

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