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Mortgage Broking Assistant
Full-time | AEST (Australian Eastern Standard Time)
Are you an experienced professional with a passion for helping clients navigate the complex world of mortgages? If so, we’re looking for you!
We are seeking a skilled Mortgage Broking Assistant to join our team and provide top support to clients and brokers.
Requirements
- 2-3 years of experience in similar roles within the mortgage broking industry.
- Proficiency with Salestrekker, including data entry, credit quote production, and lender comparisons.
- Experience with AOL (Apply Online), specifically with Macquarie Bank, BankWest, St George, Suncorp, and Commonwealth Bank.
- Familiarity with the processes and policies of these banks.
- High attention to detail and accuracy.
- Strong English language skills for communication with bank assessors and clients.
- Confidence in calling clients to provide updates and chase documentation.
- Experience with Salestrekker 2.0.
- Knowledge of SMSF loans and producing compliance documentation.
- Background in commercial lending.
Skills Required
- Provide dedicated loan administration support.
- Prepare documentation for loan submissions and order valuations.
- Analyze client documents, perform credit checks, and run calculations.
- Enter data into processing systems and prepare lodgement packs.
- Follow up on loan conditions and track applications to approval and settlement.
- Manage communications with customers and third parties.
- Conduct needs analysis and product assessments based on client objectives.
- Research lender policies and prepare comparisons.
- Provide customer support and manage databases and marketing efforts.
- Gather data, prepare review reports, and process loan variations.
- Monitor pre-approval applications and construction loans.
- Send post-settlement emails to clients as needed.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Finance and Sales
- Industries: Outsourcing and Offshoring Consulting