Moderator for Online Community (US)

BrightPath Engineering; Norway; Remote; NOK 380,000 - 627,000; Full time

Benefits offered by this job

Visa sponsorship

Travel expenses covered

Job summary

BrightPath Engineering is seeking a motivated Moderator to join our growing online community in the US. As a Moderator, you will monitor conversations, resolve conflicts, and enforce community guidelines to ensure a positive experience for users.

You will collaborate with the community manager to develop engagement strategies and support growth. A background in customer service or community management is preferred but not required; this is a full-time role with visa sponsorship and travel

Qualifications

• Excellent communication skills and ability to multitask
• Experience or interest in online communities and customer service a plus
• Ability to enforce guidelines with fairness and clarity

Responsibilities

• Monitor conversations and manage community discussions
• Resolve conflicts and enforce community guidelines
• Collaborate with community manager to develop engagement strategies

Skills

Communication skills

Multitasking

Community management

Conflict resolution

Job description

We are looking for a motivated and enthusiastic Moderator to join our growing online community in the US. As a Moderator, you will be responsible for monitoring and managing conversations, resolving conflicts and enforcing community guidelines to ensure a positive and engaging experience for our users. You will also work closely with the community manager to develop strategies for increasing user engagement and driving growth. The ideal candidate should have excellent communication skills, be able to multitask and have a passion for building online communities. A background in customer service or community management is preferred but not required. This is a full-time position with competitive salary, along with free visa sponsorship and travel expenses covered.