Moderator for Online Community - Os, Norway

ApexBuild Solutions; Os; Hybrid; NOK 115,000 - 157,000; Full time

Job summary

ApexBuild Solutions in Os, Norway is seeking a passionate Online Community Moderator to maintain engagement and quality on our platform. The role supports the community manager, moderates user content, and enforces guidelines.

The position welcomes candidates with fresh experience and offers remote work options; strong English communication is essential, Norwegian is a plus, and a proactive, empathetic approach is valued.

Qualifications

• Previous experience in moderating or managing an online community is preferred.
• Excellent written and verbal communication skills in English; Norwegian proficiency is a plus.
• Strong understanding of various social media platforms and online communities.
• Ability to handle difficult situations with tact, empathy and professionalism.
• Proactive attitude with the ability to identify potential issues before they escalate.
• Passionate about building relationships within an online community environment.

Responsibilities

• Monitor and moderate user-generated content on our online community platform.
• Engage with community members and respond to inquiries, comments and feedback in a timely manner.
• Enforce community guidelines and take appropriate action against any violations.
• Work closely with the community manager to identify trends and provide insights to improve the platform.
• Collaborate with cross‑functional teams to develop strategies for growing the community and increasing user engagement.
• Stay up‑to‑date on industry trends, best practices and relevant topics to ensure the community remains relevant and engaging.

Skills

Moderation experience

Online community

English proficiency

Norwegian a plus

Social platforms

Empathy and professionalism

Job description

We are in search of a passionate and dedicated Moderator for our Online Community in Os Norway As a Moderator you will be responsible for maintaining the overall quality and engagement of our online community platform This is an excellent opportunity for someone who enjoys connecting with people has strong communication skills and is able to enforce community guidelines

Responsibilities

• Monitor and moderate user-generated content on our online community platform
• Engage with community members and respond to inquiries, comments and feedback in a timely manner
• Enforce community guidelines and take appropriate action against any violations
• Work closely with the community manager to identify trends and provide insights to improve the platform
• Collaborate with cross‑functional teams to develop strategies for growing the community and increasing user engagement
• Stay up‑to‑date on industry trends, best practices and relevant topics to ensure the community remains relevant and engaging

Requirements

• Previous experience in moderating or managing an online community is preferred
• Excellent written and verbal communication skills in English Norwegian proficiency is a plus
• Strong understanding of various social media platforms and online communities
• Ability to handle difficult situations with tact, empathy and professionalism
• Proactive attitude with the ability to identify potential issues before they escalated
• Passionate about building relationships within an online community environment

Salary

This position offers a competitive salary of 1300$ per month

Location

The role is based in Os Norway However due to the current global situation we are open to remote work options as well

Visa Sponsorship

We welcome applicants from all nationalities however please note that we do not provide visa sponsorship at this time Candidates must have a valid work permit for Norway

Experience Level

This job is suitable for candidates without experience who are willing to learn on-the-job Freshers are encouraged to apply