IT Support Field Technician - Decommissioning Project

Fortis Hayes; Oslo; On-site; NOK 420,000 - 600,000; Full time

Job summary

Fortis Hayes is hiring IT Support Field Technicians for a global decommissioning project. You will physically de-rack, label, and prepare servers and networking gear, ensuring strict adherence to procedures and safety standards, while maintaining comprehensive documentation for audit trails.

You must be skilled with HP/Dell/Cisco hardware, methodical with inventories, and able to follow detailed project plans.

Qualifications

• Proven hands-on IT support or field technician experience in hardware decommissioning.
• Ability to follow checklists and detailed procedures with high accuracy.
• Experience with HP, Dell, and Cisco hardware preferred.
• Strong organizational skills and meticulous documentation abilities.
• Physical ability to lift and move heavy equipment (up to 23 kg).
• Familiarity with data security standards is of benefit.

Responsibilities

• Execute the physical decommissioning of IT assets including HP/Dell/Cisco servers, blade chassis, switches, and wireless controllers across multiple international sites.
• Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
• Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
• Adhere strictly to all client security policies and data destruction protocols.
• Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
• Ensure all work is performed in accordance with health and safety standards.

Skills

IT hardware decommissioning

Physical asset handling

Vendor hardware familiarity

Documentation and inventory management

Safety procedures

Lift up to 23 kg

Education

CompTIA A+ or equivalent certification

Job description

IT Support Field Technician - Decommissioning Project

Job Openings IT Support Field Technician - Decommissioning Project

About the job IT Support Field Technician - Decommissioning Project

Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST 800-88).