HVAC Lead Installer - Rochester, NY

Topline Heating & Air; Bergen; On-site; NOK 699,000 - 1,321,000; Full time

Benefits offered by this job

Medical benefits starting the 1st of /

401(k) with company match

Paid vacation and holidays

Company vehicle

Gas card

iPhone and tablet provided

Paid travel time

Uniforms provided

Paid training and continuing education

Career growth opportunities through.

Job summary

Topline Heating & Air is seeking an experienced HVAC installer with leadership experience to manage a small crew on residential sites. You will install various systems, supervise two to three installers, and maintain professional communication with customers to ensure a premium service experience.

Ideal candidates bring proven HVAC installation and service experience, strong technical knowledge, attention to detail, and leadership skills.

Qualifications

• Proven HVAC installation and service experience.
• Strong knowledge of HVAC design, installation, and service including mini-splits and boilers.
• Excellent attention to detail and organizational skills.
• Strong leadership and crew management abilities.
• Computer proficiency with ServiceTitan, Google Workspace, and Microsoft Office.
• Understanding of job costing and company financials preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Install residential HVAC systems (split, package, minisplits, boilers, water heaters).
• Lead and oversee a crew of two to three installers on residential sites.
• Communicate professionally with customers to ensure a five-star experience.
• Maintain timely communication with Installation Manager.
• Assist with training and mentoring installation team members.
• Perform other duties as assigned by management.

Skills

HVAC installation

Crew leadership

Customer service

Detail-oriented

Communication

Analytical thinking

Decision making

Time management

Tools

ServiceTitan

Google Workspace

Microsoft Office

Job description

Annual Salary Range: $73,152 – $138,210 (based on experience and performance, inclusive of bonuses)

Monthly Performance Bonuses: $500 – $4,000 per month

Overtime opportunities available

Paid drive time

Medical benefits starting the 1st of the month after hire

401(k) with company match

Paid vacation and holidays

Company vehicle (wrapped), gas card, iPhone, and tablet provided

Paid travel time

Uniforms provided

Paid training and continuing education

Career growth opportunities through structured advancement programs

Key Responsibilities

Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters

Lead and oversee a crew of two to three installers on residential job sites

Communicate professionally with customers to ensure a five-star experience

Maintain timely and consistent communication with the Installation Manager

Assist with training and mentoring installation team members

Perform other duties as assigned by management

Requirements

Experience and Skills

Proven HVAC installation and service experience

Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers)

Excellent attention to detail and organizational skills

Strong leadership and crew management abilities

Computer proficiency and familiarity with ServiceTitan, Google Workspace, and Microsoft Office

Understanding of job costing and company financials preferred

Excellent communication and interpersonal skills

Ability to analyze information and make informed decisions quickly

Physical Demands

Regularly required to sit, stand, walk, stoop, kneel, and use hands and arms

Frequently required to reach, lift, and carry up to 100 pounds

Requires clear vision and the ability to adjust focus for detailed work

Fast-paced and dynamic environment

Moderate noise level with frequent interruptions and shifting priorities

Requires effective and professional communication with customers, vendors, and team members

Must maintain professionalism and composure under pressure