Guest Experience Concierge

SynerData; Norway; On-site; NOK 106,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts on hotel services

Job summary

SynerData is seeking a Concierge to welcome guests and provide exceptional service on-site in the US. You will assist with check-in/out, handle requests, and arrange reservations while offering recommendations for local attractions and dining.

A friendly, proactive approach and English communication are essential. Background in hospitality or customer service is preferred but not required; flexibility to work nights, weekends, and holidays is needed.

Qualifications

• High school diploma or equivalent (preferred)
• Excellent communication skills in English (other languages are a plus)
• Previous customer service experience is preferred but not required
• Ability to work flexible hours including nights, weekends, and holidays
• Must be legally authorized to work in the US without sponsorship

Responsibilities

• Greet guests upon arrival and provide warm, friendly and professional service
• Assist with check-in and check-out procedures
• Handle guest requests, inquiries, and complaints promptly and efficiently
• Make reservations for restaurants, transportation, or other services as requested by guests
• Provide recommendations for local attractions, restaurants, and events
• Maintain knowledge of hotel facilities, services, hours of operation, and local area information
• Handle guest luggage as needed
• Ensure all guest needs are met in a timely manner

Skills

Customer service

English communication

Flexible schedule

Education

High school diploma

Job description

SynerData is seeking a Concierge to welcome guests and provide exceptional service on-site in the US. You will assist with check-in/out, handle requests, and arrange reservations while offering recommendations for local attractions and dining.

A friendly, proactive approach and English communication are essential. Background in hospitality or customer service is preferred but not required; flexibility to work nights, weekends, and holidays is needed.