Field Service Engineer - Electrical

Olympus Corporation; Oslo fylke; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Base salary

Quarterly bonus

Overtime reimbursement

Pension

Health insurance

Life insurance

5 weeks of yearly holiday

Company car

Laptop

iPad

Phone

Fitness allowance

Onboarding

Job summary

Olympus Corporation is seeking a dedicated Field Service Engineer to plan and execute on-site maintenance of medical equipment across Norway. You will install, inspect, repair endoscopes and related devices, and provide hands-on training to customers while maintaining high service standards.

The role requires strong Norwegian and English communication, a valid Norway driving licence, and willingness to travel frequently.

Qualifications

• Bachelor's degree in Biomedical Engineering, Electronics or equivalent.
• Proven experience in electronics and repair.
• On-site hospital equipment experience is a solid advantage.
• Experience with customer service/support.
• Strong Norwegian and English communication (verbal and written).
• Service-minded, flexible and structured work ethic.
• Ability to work independently and in a team.
• Valid driving license in Norway.

Responsibilities

• Plan and manage daily field service activities for hospitals and clinical environments in Norway.
• Install, preventive maintenance, inspection and repairs of Olympus electrical medical equipment including lasers.
• Close customer interaction and support to strengthen the partnership and increase satisfaction.
• Product knowledge and quality assurance.
• Training of customers and colleagues.
• Knowledge sharing and improving transparency in the team.
• Follow up on service agreements and implement Olympus' service concept.

Skills

Electronics repair

Customer service

Field service

Communication

Education

Biomedical Engineering degree

Job description

• Planning and managing daily field service activities for hospitals and clinical environments in Norway
• Installation, preventive maintenance, inspection and repairs of Olympus electrical medical equipment, ranging from endoscopic equipment to other peripheral equipment like lasers
• Close customer interaction and support to strengthen the partnership and increase satisfaction
• Product knowledge and quality assurance
• Training of customers and colleagues
• Knowledge sharing and improving transparency in the team
• Follow up on service agreements and implement Olympus' service concept
• Bachelors degree in Biomedical Engineering, Electronics or equivalent technical discipline
• Proven experience in electronics and repair
• Prior experience working on-site with hospital equipment is a solid advantage
• Experience with customer service/support
• Strong communication skills in both Norwegian and English, both verbal and written, allowing you to effectively assist customers in a professional and friendly manner
• Service-minded, flexible and structured work ethics
• Ability to work both independently and collaboratively in a team-oriented setting
• Valid driving license in Norway is an essential requirement

Your Responsibilities

• Planning and managing daily field service activities for hospitals and clinical environments in Norway
• Installation, preventive maintenance, inspection and repairs of Olympus electrical medical equipment, ranging from endoscopic equipment to other peripheral equipment like lasers
• Close customer interaction and support to strengthen the partnership and increase satisfaction
• Product knowledge and quality assurance
• Training of customers and colleagues
• Knowledge sharing and improving transparency in the team
• Follow up on service agreements and implement Olympus' service concept

Your qualification

• Bachelors degree in Biomedical Engineering, Electronics or equivalent technical discipline
• Proven experience in electronics and repair
• Prior experience working on-site with hospital equipment is a solid advantage
• Experience with customer service/support
• Strong communication skills in both Norwegian and English, both verbal and written, allowing you to effectively assist customers in a professional and friendly manner
• Service-minded, flexible and structured work ethics
• Ability to work both independently and collaboratively in a team-oriented setting
• Valid driving license in Norway is an essential requirement

The position requires frequent travel throughout Norway, involving an average of approximately 70 overnight stays per year. Travel will be by both car and air, with assignments in various locations across the country

Your competencies

• Motivated and thrives on being out with customers
• Service-minded, flexible, and structured
• Strong communication skills, responding in a professional and friendly way when customers need assistance
• Enjoys working independently, along with supporting colleagues and working as 'one team'

Your Benefits

• Competitive base salary + quarterly bonus + overtime reimbursement
• Pension + health and life insurance
• 5 weeks of yearly holiday
• Company car or private car compensation, laptop, iPad and phone
• Fitness allowance
• Comprehensive onboarding tailored to your specific role and aligned with Olympus standards

Further Information

We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.