Eye Clinic: Patient Care & Admin Assistant (Training)

London Eye & Retina Specialist Centre; Novena; On-site; NOK 400,000 - 600,000; Full time

Job summary

A private eye clinic in Norway is seeking a Clinic Assistant to manage patient inquiries, schedule appointments, and support the ophthalmologist. Candidates should possess GCE ‘O’ Level or equivalent, communication skills in English and either Mandarin or Malay/Indonesian, and a friendly, patient attitude. This position offers a competitive salary, regular office hours, and a supportive work environment.

Benefits

Competitive salary

Training and mentoring

Friendly working environment

Qualifications

• Experience in healthcare, eye care, or customer service will be an advantage.
• Team player attitude with initiative mindset.
• Experience with handling TPA is a bonus.

Responsibilities

• Handle public inquiries via various channels.
• Coordinate and schedule appointments and surgeries for patients.
• Manage appointment scheduling and patient flow.
• Assist patients with medical claims and insurance documentation.
• Support the ophthalmologist during consultations and procedures.

Skills

Good language proficiency in English

Ability to communicate in Mandarin or Malay/Indonesian

Customer service skills

Friendly and patient personality

Good communication skills

Basic computer skills

Education

GCE ‘O’ Level or equivalent

Tools

Microsoft Office

Clinic management software

Job description

A private eye clinic in Norway is seeking a Clinic Assistant to manage patient inquiries, schedule appointments, and support the ophthalmologist. Candidates should possess GCE ‘O’ Level or equivalent, communication skills in English and either Mandarin or Malay/Indonesian, and a friendly, patient attitude. This position offers a competitive salary, regular office hours, and a supportive work environment.