Data Center Engineer

Nsc Global; Porsgrunn; On-site; NOK 700,000 - 950,000; Full time

Job summary

NSC Global is seeking an experienced Data Center Engineer to provide on-site technical support in a mission‑critical data center environment in Norway. You will handle hardware maintenance, diagnostics, break‑fix activities, equipment installation, and operational support for enterprise server infrastructure.

The role requires hands‑on server hardware expertise, the ability to work independently, and strict adherence to safety, quality, and service standards across data center operations.

Qualifications

• Previous experience in a field service or data center engineer role is required.
• Strong server hardware diagnostics, component replacement, and firmware activities.
• Working knowledge of data center operations, server installation, cabling, and asset management.
• Fundamental Ethernet networking, switch connectivity, and remote management basics.
• Excellent troubleshooting, analytical, documentation, and English language skills.

Responsibilities

• Perform corrective maintenance and break‑fix support on enterprise server platforms.
• Diagnose and resolve hardware faults and infrastructure issues.
• Install, replace, configure, and test server components and peripherals.
• Execute maintenance activities per procedures and standards.
• Respond to incidents and service requests within agreed SLAs.
• Maintain accurate service records and asset updates.
• Collaborate with remote and field teams to resolve complex issues.
• Support equipment moves, adds, changes and decommissions.
• Ensure compliance with data center security, environmental, and safety requirements.
• Be ready to backfill and transfer knowledge when needed.

Job description

Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission‑critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break‑fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands‑on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

• Perform corrective maintenance and break‑fix support on enterprise server platforms.
• Diagnose and resolve hardware‑related faults and infrastructure issues.
• Install, replace, configure, and test server components and peripherals.
• Execute maintenance activities in accordance with documented procedures and operational standards.
• Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.
• Maintain accurate service records, technical documentation, and asset updates.
• Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.
• Support equipment moves, adds, changes, and decommissioning activities.
• Ensure compliance with data center security, environmental, and safety requirements.
• Maintain readiness to provide coverage and knowledge transfer to backfill resources when required..

Qualifications

Required Technical Skills

Server Hardware Expertise

• Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.
• Experience performing:
• Hardware diagnostics
• Component replacement
• Firmware‑related activities
• Corrective maintenance
• System recovery procedures

Data Center Experience

• Working knowledge of:
• Data center operations
• Server installation and racking
• Cabling best practices
• Hardware asset management
• Physical infrastructure support

Networking Knowledge

• Fundamental understanding of:
• Ethernet networking
• Switch connectivity
• Remote management technologies
• Hardware troubleshooting methodologies

Required Qualifications

• Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.
• Experience providing on‑site support within enterprise or hyperscale data center environments.
• Strong troubleshooting and analytical skills.
• Ability to work independently with minimal supervision.
• Excellent communication and documentation skills.
• Valid authorization to work in Norway.

Preferred Qualifications

• Experience supporting enterprise server platforms in large‑scale data center environments.
• Knowledge of edge, cloud, and high‑performance computing infrastructure.
• Previous experience supporting mission‑critical environments.
• Familiarity with remote management and out‑of‑band administration tools.
• Experience working within ITIL‑based service delivery models.

Key Competencies

• Customer‑focused service delivery
• Problem solving and analytical thinking
• Attention to detail
• Time management and prioritization
• Team collaboration
• Accountability and ownership
• Adaptability in fast‑paced environments
• Good verbal and written communication skills in English and the relevant local language for the operating territory.
• Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission‑critical data center environment supporting enterprise infrastructure operations.