Customer Success Specialist

Navtor; Bergen; Sur place; NOK 420 000 - 520 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Friendly work environment

Development possibilities

Competitive benefits

Résumé du poste

Navtor, a leading provider of e-navigation solutions, is seeking an entry-level data analyst to support clients in data analysis and correction. You will coordinate data among vessels, owners and regulators to ensure accurate reporting and assist owners with queries.

This 12-month fixed-term role offers learning opportunities in modern shipping and emissions reporting. The position emphasizes problem solving, rapid learning, and clear communication to facilitate compliance and efficient data

Qualifications

• Experience in data analysis or reporting is preferred.
• Strong communication and teamwork skills.
• Willingness to learn and adapt in a fast-paced environment.

Responsabilités

• Coordinate and guide data between vessels, owners, and regulatory bodies to ensure accurate reporting.
• Assist owners with data queries and help them meet reporting requirements.
• Coordinate with authorities over data reporting and assist vessels in providing required information.

Connaissances

Data analysis

Communication

Problem solving

Learning quickly

Formation

Bachelor's degree or higher

Description du poste

Navtor is the world’s leading provider of e-navigation solutions for shipping. Our software floats on a third of the world’s shipping fleet and provides real-time data to ship managers all over the world. For our ever-expanding customer base within the emissions and performance sphere, we are looking for someone to assist our clients in data analysis and correction. Someone who enjoys solving complex problems and will follow them all the way to a satisfactory conclusion. Someone who can communicate with anyone, anywhere. Are you up for the challenge?

This is a graduate/entry-level role with the opportunity to learn all about modern shipping, digitalization, and to assist in improving emissions reporting for vessels worldwide.

The Job

The modern shipping landscape is demanding ever more complex and thorough reporting for vessel operations. Navtor provides our clients with indispensable assistance in navigation this landscape. Become a critical part of that assistance by coordinating and guiding data between vessels, ship owners, and regulatory bodies to ensure the accurate and timely reporting of this data. Assist owners with queries and help them meet the ever-expanding rules and regulations. Coordinate with authorities over data reporting and assist vessels in providing the required information.

This is a chance to learn a critical part of the modern shipping landscape, to provide a key role in Navtor’s mission to make shipping smarter, and to be involved in reducing emissions and costs for one of the world’s most important industries.

This is a 12-month fixed-term position, with the potential for extension beyond the initial contract period.

Us

Navtor lives to make life easier for shipping companies. By developing smart digital solutions for the maritime future, we are an enabler for safe, efficient, and sustainable ship operations.

Our e-Navigation and Performance experts don’t follow development, they steer it. NAVTOR is dedicated to being at the vanguard of the industry – working with partners throughout the globe to pinpoint the areas where e-Navigation and Performance can deliver the greatest benefits, then finding the solutions to unlock them.

You

Our values are Dedicated, Accountable, and Bold. If you can relate to them, and your experiences reflect them, you might be a good fit. The role requires several skills, the ability to learn and will evolve over time, and we know the person means more than the qualifications. However, we think some of these things might help you succeed:

• A focus on solutions and a willingness to do the work needed to get there.
• Ability to learn quickly
• Ability to communicate with anyone.
• Education to degree level (Experience can compensate).

What's in it for you?

• Flexible working hours
• Good colleagues
• Competitive benefits
• Innovative tasks and development
• Development possibilities
• A friendly work environment in a modern office environment