Customer Lifecycle Analytics Lead

eBerry by Strawberry; Oslo; Hybrid; NOK 700,000 - 1,100,000; Full time

Benefits offered by this job

Flat organization

Autonomy

Staff discounts

Friends & family rates

Social events

Job summary

eBerry by Strawberry is seeking a Customer Lifecycle Analyst to translate customer data into actionable business recommendations and drive commercial value across lifecycle journeys and personalized CRM efforts.

You will partner with the Omnichannel team to provide insights, segmentation logic, and rigorous experimentation, enabling data-driven decision making and growth across the customer lifecycle.

Qualifications

• Proven experience in CRM Analytics, Lifecycle Analytics, or Customer Data Analytics.
• Proficiency in SQL and visualization tools (PowerBI, Tableau, or GA4). Hands-on experience with CDP or CRM automation tools (Braze, Salesforce, HubSpot).
• Strong background in experimental design (A/B testing) and segmentation methodologies.

Responsibilities

• Be the analytics bridge to Omnichannel and CRM teams and act as a trusted business partner.
• Build pragmatic dashboards and streamline monthly reporting to keep the business grounded.
• Design and analyze A/B tests and customer segmentations with statistical rigor and commercial impact.

Skills

CRM Analytics

Lifecycle Analytics

A/B testing

Segmentation

SQL

Tools

PowerBI

Tableau

GA4

Braze

Salesforce

HubSpot

CDP

Job description

eBerry by Strawberry is seeking a Customer Lifecycle Analyst to translate customer data into actionable business recommendations and drive commercial value across lifecycle journeys and personalized CRM efforts.

You will partner with the Omnichannel team to provide insights, segmentation logic, and rigorous experimentation, enabling data-driven decision making and growth across the customer lifecycle.