Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Ørsta; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A leading global service provider in Ørsta is seeking customer support professionals to join their team. This role involves providing essential assistance via phone, email, and chat, ensuring excellent customer experience. Candidates must be fluent in Norwegian and proficient in English. The offer includes a relocation package, comprehensive training, and a robust social benefits package.

Benefits

Relocation support

Social benefits package

Skill development programs

Career advancement opportunities

Qualifications

• Fluent in Norwegian (C1) and proficient in English (B2).
• Strong administrative and technical skills.
• Passion for technology and creativity.

Responsibilities

• Provide essential support via phone, email, or chat.
• Assist both B2B and B2C clients as the first point of contact.
• Resolve customer complaints to foster satisfaction and trust.

Skills

Customer service

Technical proficiency

Team Collaboration

Job description

JOB DESCRIPTION:

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS:

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER:

• Salary: 10.000 PLN gross monthly,
• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation,
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.